Pizza Store Customer Experience Pro (Full-Time)

Dominos; Iowa; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Awesome pizza discounts

Career progression

Full training

Job summary

Domino’s is hiring a Customer Service Representative in Iowa to ensure positive customer experiences. You’ll handle calls, online orders, and in-person inquiries with professionalism.

Duties include taking orders, customizing pizzas, upselling promotions, and processing payments in a fast-paced store environment. You’ll need excellent communication, a friendly attitude, and the ability to work evenings, weekends, or holidays.

Qualifications

• Must be friendly and approachable with customers.
• Excellent verbal and interpersonal communication skills.
• Punctual, positive attitude, and a team player.
• Ability to work efficiently in a fast-paced environment.
• Comfortable talking to customers over phone and in person.
• Flexibility to work evenings, weekends, and/or holidays.
• At least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Communication

Team player

Multi-tasking

Problem solving

Attention to detail

Flexibility

Phone orders

Positive attitude

Job description

Domino’s is hiring a Customer Service Representative in Iowa to ensure positive customer experiences. You’ll handle calls, online orders, and in-person inquiries with professionalism.

Duties include taking orders, customizing pizzas, upselling promotions, and processing payments in a fast-paced store environment. You’ll need excellent communication, a friendly attitude, and the ability to work evenings, weekends, or holidays.