Pizza Customer Experience Specialist - Health Benefits

Domino's; Fort Dodge (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Full training

Awesome discounts on Pizza!

Great opportunities for internal promo

Job summary

Domino's in Fort Dodge, IA is seeking a Customer Service Representative to deliver excellent service for in-store, phone, and online orders. You will assist with orders, answer menu questions, and resolve issues while maintaining a positive and energetic customer experience.

The role emphasizes friendly communication, teamwork, and the ability to work evenings, weekends, and holidays in a fast-paced setting. Training will be provided as part of joining a leading pizza brand.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Communication

Team player

Job description

Domino's in Fort Dodge, IA is seeking a Customer Service Representative to deliver excellent service for in-store, phone, and online orders. You will assist with orders, answer menu questions, and resolve issues while maintaining a positive and energetic customer experience.

The role emphasizes friendly communication, teamwork, and the ability to work evenings, weekends, and holidays in a fast-paced setting. Training will be provided as part of joining a leading pizza brand.