Pizza Store Customer Service Pro — Fast-Paced Growth

Domino's Pizza; Fort Dodge (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Pizza discounts

Job summary

Domino's Pizza in Fort Dodge, IA is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. You will enter orders, assist with menu questions, upsell items, and resolve concerns with empathy in a fast-paced, customer-focused environment.

Training is provided and opportunities for growth exist within the store. Flexible evenings, weekends, and holidays are required.

Qualifications

• Excellent communication and interpersonal skills.

Responsibilities

• Provide friendly and attentive service to customers in-store, over the phone, and online.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Enter orders accurately into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Communication

Customer service

Teamwork

Flexibility

Punctuality

Job description

Domino's Pizza in Fort Dodge, IA is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. You will enter orders, assist with menu questions, upsell items, and resolve concerns with empathy in a fast-paced, customer-focused environment.

Training is provided and opportunities for growth exist within the store. Flexible evenings, weekends, and holidays are required.