Pizza Customer Experience Pro

Domino's; Suffolk (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Suffolk, VA is seeking team members to provide friendly carryout and phone-order service. You will follow WOW steps and maintain a professional image while ensuring order accuracy and toppings are correct.

Roles include cash handling, delivering with proper change, and maintaining hygiene with hands washing and Safe Delivery CBT completion. Vehicles must stay clean and comply with standards.

Qualifications

• Answer phones and assist carryout customers politely and knowledgeably.
• Maintain a professional image according to standards.
• Demonstrate customer WOW steps in interactions.
• Count toppings and verify accuracy on every order.

Responsibilities

• Assist customers by phone or in person for carryout.
• Maintain image standards while on shift.
• Apply WOW steps: apologize, fulfill request, exceed expectations.
• Verify order toppings and ensure accuracy for every order.
• Count toppings and ensure readiness before oven placement.
• Handle cash and give correct change when delivering.
• Keep delivery vehicles clean and well presented.
• Wash hands before making products and follow proper procedures.
• Complete Safe Delivery CBT and confirm name/address with customers.

Skills

Customer service

Communication

Attention to detail

Cash handling

Food safety

Job description

Domino's in Suffolk, VA is seeking team members to provide friendly carryout and phone-order service. You will follow WOW steps and maintain a professional image while ensuring order accuracy and toppings are correct.

Roles include cash handling, delivering with proper change, and maintaining hygiene with hands washing and Safe Delivery CBT completion. Vehicles must stay clean and comply with standards.