Customer Service Specialist - Fast-Paced Pizza Orders

SmartRecruiters, Inc.; Suffolk (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Domino's Pizza in Suffolk, VA is seeking a Customer Service Representative to greet customers, take orders by phone or in-store, and support carryout services. You will be expected to maintain a friendly, knowledgeable demeanor and follow company guidelines for order accuracy and service quality.

Key responsibilities include confirming orders with customers, following WOW steps, and upholding a clean, professional appearance while delivering consistent service during busy shifts.

Qualifications

• Answering the phone or assisting carryout customers in a polite and courteous manner.
• Maintaining a professional image according to standard.
• Demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• Ensuring order accuracy and confirming name and address for each order

Responsibilities

• Assist customers by phone or in-store with orders.
• Maintain a clean, professional appearance and courteous communication.
• Follow company WOW steps to resolve issues and enhance service.

Skills

Customer service

Phone etiquette

Menu knowledge

Attention to detail

Job description

Domino's Pizza in Suffolk, VA is seeking a Customer Service Representative to greet customers, take orders by phone or in-store, and support carryout services. You will be expected to maintain a friendly, knowledgeable demeanor and follow company guidelines for order accuracy and service quality.

Key responsibilities include confirming orders with customers, following WOW steps, and upholding a clean, professional appearance while delivering consistent service during busy shifts.