Customer Service Specialist – Full-Time Pizza Store

SmartRecruiters, Inc.; Smithfield (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino’s Pizza in Virginia is seeking a Store Customer Service Associate to assist customers by phone and in carryout, delivering friendly, knowledgeable service.

The role emphasizes following standard procedures, maintaining a clean, professional image, and executing 'WOW' steps to delight guests. Training will cover menu knowledge, clear communication, and safe handling of orders.

Applicants must be able to work as part of a fast-paced team and uphold food safety and quality standards.

Qualifications

• Answering the phone or assisting carryout customers in a polite and courteous manner with menu knowledge.
• Maintaining a professional image as per standards.
• Demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) give them something extra.

Responsibilities

• Answer phones or assist carryout customers in a polite and courteous manner.
• Demonstrate WOW steps to delight guests during service.
• Follow standard procedures to ensure accuracy and safety of orders.

Skills

Phone etiquette

Customer service

Menu knowledge

Job description

Domino’s Pizza in Virginia is seeking a Store Customer Service Associate to assist customers by phone and in carryout, delivering friendly, knowledgeable service.

The role emphasizes following standard procedures, maintaining a clean, professional image, and executing 'WOW' steps to delight guests. Training will cover menu knowledge, clear communication, and safe handling of orders.

Applicants must be able to work as part of a fast-paced team and uphold food safety and quality standards.