PIP Claims Specialist — Michigan No-Fault Expert

AAA-The Auto Club Group; Chicago (IL); Hybrid; USD 67,000 - 105,000; Full time

Benefits offered by this job

401(k) plan with company match

Health & Wellness benefits

Remote work options

Job summary

The Auto Club Group in the United States is seeking a Claim Specialist to evaluate coverage, assess claim exposures, and drive fair and timely resolutions for members. You will work with insureds, medical providers, attorneys, and internal partners under minimal supervision, ensuring compliance with regulations and company standards.

The ideal candidate will have experience interpreting Michigan No-Fault reform regulations, strong negotiation skills, and the ability to handle intermediate to

Qualifications

• Completion of ACG training program or equivalent knowledge.
• Eligible to obtain State Adjuster’s license within 90 days.
• Valid driver's license required if in-person inspections are frequent.

Responsibilities

• Review assigned claims and initiate claim handling activities.
• Contact insureds and other affected parties to gather information and set expectations for the claims process.
• Document claim activity and maintain accurate records within the claims management system.
• Perform complex coverage analysis and identify all applicable policyholder benefits.
• Negotiate settlements and claim resolutions using strong negotiation skills.
• Ensure complete and accurate claim documentation and compliance with procedures.

Skills

Negotiation

Documentation

Communication

Problem solving

Time management

Education

ACG Claim Representative Training Program

State Adjuster license eligibility (within 90 days)

Valid driver's license

Tools

Claims system

Job description

The Auto Club Group in the United States is seeking a Claim Specialist to evaluate coverage, assess claim exposures, and drive fair and timely resolutions for members. You will work with insureds, medical providers, attorneys, and internal partners under minimal supervision, ensuring compliance with regulations and company standards.

The ideal candidate will have experience interpreting Michigan No-Fault reform regulations, strong negotiation skills, and the ability to handle intermediate to