Senior PIP Claims Specialist — Remote (MI)

Aaa-the-Auto-Club-Grou; Michigan; Hybrid; USD 77,000 - 119,000; Full time

Benefits offered by this job

AAA membership and travel discounts

Adoption assistance program

Tuition assistance and certification

Job summary

The Auto Club Group (AAA) seeks a Senior Michigan PIP Claim Specialist to autonomously manage complex PIP claims from inception to resolution. You will review claims, contact involved parties, conduct detailed coverage analyses, and determine benefits under Michigan No-Fault laws.

Strong negotiation, investigative, and analytical skills are essential. Remote-friendly hybrid work options are available, with mandatory in-person elements as needed.

Qualifications

• Five years of experience or equivalent training in negotiation of claim settlements.
• Experience evaluating evidence, subrogation, and coverage questions.
• Knowledge of No-Fault and related Michigan statutes.

Responsibilities

• Review assigned Michigan PIP claims and contact insureds and involved parties.
• Perform complex coverage analyses and determine benefits.
• Document claim files and coordinate with Underwriting, Recovery, or SIU as needed.
• Negotiate settlements and approve appropriate payments.
• Engage with attorneys, guardians, and case managers to obtain necessary information.

Skills

Negotiation

Investigative skills

Analytical thinking

Communication skills

Claims handling

Education

Associate degree in Business Administration/Insurance

CPCU coursework or designation

Tools

Claims management system

MS Office

Job description

The Auto Club Group (AAA) seeks a Senior Michigan PIP Claim Specialist to autonomously manage complex PIP claims from inception to resolution. You will review claims, contact involved parties, conduct detailed coverage analyses, and determine benefits under Michigan No-Fault laws.

Strong negotiation, investigative, and analytical skills are essential. Remote-friendly hybrid work options are available, with mandatory in-person elements as needed.