PINK Supervisor-Bowie Town

Victoria's Secret; Bowie, Northern (MD, KY); Ibrido; USD 38.000 - 46.000; Tempo pieno

Descrizione del lavoro

Victoria's Secret in Bowie, MD is seeking a PINK Supervisor who leads with values to deliver exceptional customer and associate experiences and grow top-line sales. This role focuses on brand and customer experience execution within the store, with accountability shared with a PINK Manager in higher complexity locations.

The PINK Supervisor will coach associates, maintain visual merchandising standards, drive selling behaviors aligned to brand direction, and partner with store leadership to

Mansioni

• Ensure strong customer and brand environment reflecting a compelling and consistent PINK experience.
• Execute visual merchandising and product storytelling that reflect brand guidance and objectives.
• Maintain sales floor and fitting room standards where applicable.
• Partner with Operations Leaders to ensure product availability and readiness.
• Identify and escalate risks, gaps, and opportunities affecting customer/brand experience.
• Scope and level of responsibility may vary based on store size; broader leadership in larger stores.

Descrizione del lavoro

Description

A Victoria’s Secret & Co PINK Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a PINK Manager. This role reports to the Store Manager or PINK Manager, as assigned.

Key Responsibilities

The PINK Supervisor ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent PINK experience. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the PINK Supervisor is responsible for executing and maintaining:

• Visual execution within the PINK business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and directionPartners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies.
• Demonstrating and leading company policy and procedures.
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing.

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