Pilates Studio Growth & Operations Lead

Jetsetpilates; Viera (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

JETSET Pilates is seeking a General Manager who will lead day-to-day studio operations, drive growth, and mentor instructors. The GM will model exceptional client service, oversee class and staff scheduling, and ensure adherence to brand standards while participating in the JETSET Pilates training program.

The role requires delivering strong performance on metrics such as class utilization, memberships, and payroll, while fostering local health and wellness partnerships and executing local

Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
• Ensure delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Maintain inventory for supplies, retail, and beverages as needed.
• Plan and host team meetings and social events.
• Oversee hiring of instructors and studio leads and ensure their career growth.
• Drive studio performance on metrics such as number of classes, utilization, first visits, and memberships.]
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Job description

JETSET Pilates is seeking a General Manager who will lead day-to-day studio operations, drive growth, and mentor instructors. The GM will model exceptional client service, oversee class and staff scheduling, and ensure adherence to brand standards while participating in the JETSET Pilates training program.

The role requires delivering strong performance on metrics such as class utilization, memberships, and payroll, while fostering local health and wellness partnerships and executing local