Pilates Studio Growth Leader & Team Coach

Empowered Pilates; Phoenix (AZ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

PTO and Paid Holidays

Opportunity to bonus, based on perfomr

Free Pilates classes

Employee discount

Job summary

Empowered Pilates in Phoenix, AZ is seeking a Studio Manager to oversee sales, operations, and member services. The role reports to the District Manager and will lead a team including Member Support Specialists.

The ideal candidate brings 2+ years in retail or fitness sales and leadership, excels at building relationships, and thrives in a fast-paced, growing environment. Benefits include medical, PTO, and growth opportunities.

Qualifications

• 2+ years of retail or fitness sales experience.
• 2+ years of leadership experience.
• Confident in generating personal sales and training staff.
• Ability to work independently and with Leadership Team.
• Experience driving four revenue streams: memberships, retail, private training, and teacher training.
• Excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy with the ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and studio software.
• Willingness to GROW and LEARN!

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into free introductory class
• Drive Membership sales through outside sales and business development efforts
• Manage staff schedule
• Ensuring that studio retail/products are stocked with accurate inventory counts
• Lead, Manage and Hold Accountable - Member Support Specialists
• Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Skills

Retail sales

Leadership

Sales training

Communication

Customer service

Interpersonal skills

Organization

Data management

Attention to detail

Team collaboration

Tools

Club Ready

Job description

Empowered Pilates in Phoenix, AZ is seeking a Studio Manager to oversee sales, operations, and member services. The role reports to the District Manager and will lead a team including Member Support Specialists.

The ideal candidate brings 2+ years in retail or fitness sales and leadership, excels at building relationships, and thrives in a fast-paced, growing environment. Benefits include medical, PTO, and growth opportunities.