Pilates Studio General Manager & Lead Instructor

Jetsetpilates; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

JETSET Pilates seeks a Dallas-based General Manager to lead studio operations, growth, and people management. You will oversee class and staff schedules, ensure top-tier customer service, and execute company-wide strategies to drive performance.

You will train through the JETSET Pilates program, instructing an average of 8 classes per week and being in-studio for a minimum of 25 classes weekly to model excellence and foster a thriving, results-driven studio environment.

Qualifications

• Experience leading fitness studio operations.
• Proven ability to hit growth targets.
• Strong leadership and people-management skills.

Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
• Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Maintain inventory for supplies, retail, and beverages as needed.
• Plan and host team meetings and social events.
• Oversee hiring of instructors and studio leads and ensure career growth
• Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

Skills

Leadership

People management

Operations

Sales analytics

Marketing

Customer service

Staff scheduling

Hiring

Event planning

Partnerships

Job description

JETSET Pilates seeks a Dallas-based General Manager to lead studio operations, growth, and people management. You will oversee class and staff schedules, ensure top-tier customer service, and execute company-wide strategies to drive performance.

You will train through the JETSET Pilates program, instructing an average of 8 classes per week and being in-studio for a minimum of 25 classes weekly to model excellence and foster a thriving, results-driven studio environment.