Piercing Studio Lead & Customer Experience Champion

Mejuri; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Bonus potential

Relocation options

Flexible scheduling

Job summary

Mejuri in Phoenix is seeking a Piercing Lead to be the heartbeat of the Mejuri Piercing Studio. Elevate customer service, oversee initial piercings, and master alloy knowledge while upholding the gold‑standard of safety and hygiene.

You’ll mentor teammates, manage scheduling and inventory, ensure legal compliance, and promote piercing services, engraving, and related offerings while building a loyal local clientele.

Responsibilities

• Oversee the piercing customer journey from greeting to aftercare education.
• Ensure safety, hygiene, and regulatory compliance in the studio.
• Coach staff and manage scheduling, inventory, and day-to-day studio operations.

Job description

Mejuri in Phoenix is seeking a Piercing Lead to be the heartbeat of the Mejuri Piercing Studio. Elevate customer service, oversee initial piercings, and master alloy knowledge while upholding the gold‑standard of safety and hygiene.

You’ll mentor teammates, manage scheduling and inventory, ensure legal compliance, and promote piercing services, engraving, and related offerings while building a loyal local clientele.