Pickleball Programs & Member Experience Specialist

Life Time Inc.; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Life Time Inc. in Austin, Texas is seeking a Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager in daily operations.

You will help schedule court time, educate members on programs, and deliver exceptional customer service to encourage repeat visits. You will act as a friendly point of contact, explain pickleball services and equipment, develop personalized member relationships, maintain clean and organized facilities, and assist with daily billing and cash

Qualifications

• 1 year of customer service experience.
• Computer experience preferred.
• CPR and AED certification preferred.

Responsibilities

• Greets, schedules court time and assists members in a friendly and professional manner
• Explains all Pickleball programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all pickleball facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift

Skills

Customer service

Computer experience

Education

Education: High School Diploma or GED in progress

Job description

Life Time Inc. in Austin, Texas is seeking a Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager in daily operations.

You will help schedule court time, educate members on programs, and deliver exceptional customer service to encourage repeat visits. You will act as a friendly point of contact, explain pickleball services and equipment, develop personalized member relationships, maintain clean and organized facilities, and assist with daily billing and cash