Pickleball Part-Time Front Desk & Customer Experience Associate

Sjcchamber; Saint Augustine (FL); On-site; USD 20,457 - 29,136; Part time

Job summary

A local pickleball facility in St. Augustine is looking for a part-time Front Desk & Customer Experience Associate. The role involves greeting guests, managing operations, and ensuring a welcoming environment for players. Ideal candidates love working with people and have a passion for community and pickleball. Hourly pay starts at $18, and there's potential for growth, including the option to become pickleball-certified to teach.

Qualifications

• Preferred customer service or front desk experience.
• Willingness to learn new systems and processes.
• Dependable, responsible, and proactive.

Responsibilities

• Greet members and guests with a friendly attitude.
• Answer phones, assist with reservations and check-ins.
• Maintain cleanliness of the facility including courts and common areas.
• Support daily operations and club events.

Skills

Customer service or front desk experience

Passion for creating culture and community

Enthusiasm for pickleball

Comfortable working irregular hours

Proactive and dependable

Job description

Pickleball Part-Time Front Desk & Customer Experience Associate

Old Coast Pickleball | St. Augustine, FL

Old Coast Pickleball is more than a place to play — it’s a community. We’re looking for an energetic, people-loving team member to be the face of our facility and help create an unforgettable experience for every player who walks through our doors.

If you love pickleball, love people, and thrive in a fun, fast-paced environment, this role is for you.

Position Overview

As a Front Desk & Customer Experience Associate, you’ll be the first point of contact for members and guests. You’ll help manage daily operations, answer questions, keep the facility running smoothly, and play a key role in building the welcoming, inclusive culture Old Coast Pickleball is known for.

This is a part-time position with flexible scheduling, including days, nights, and weekends, and opportunities for growth, including the option to become pickleball-certified to teach.

Key Responsibilities

Greet members and guests with a friendly, welcoming attitude.

Answer phones, respond to questions, and assist with reservations and check‑ins.

Learn and use CourtReserve to support daily operations (training provided).

Assist with opening and closing the facility.

Support day‑to‑day club operations and events.

Maintain cleanliness of the facility, including:

• Pickleball courts
• Bathrooms
• Common areas

Help foster a positive, inclusive, and community‑driven environment.

What We’re Looking For

Customer service or front desk experience preferred (but not required).

Passion for creating culture and community.

Loves working with people and being part of a team.

Enthusiasm for pickleball (playing experience is a plus!).

Willingness to learn new systems and processes.

Dependable, responsible, and proactive.

Comfortable working days, nights, weekends, and holidays as needed.

Option to pursue pickleball certification and teach in the future

Be part of a growing pickleball community and club culture.

Opportunity to grow with Old Coast Pickleball as we expand programming and events.

Why Old Coast Pickleball

We believe pickleball builds connection, joy, and community. Our team plays a huge role in making Old Coast Pickleball a place people want to come back to — not just for the courts, but for the people.

If you’re passionate about pickleball, love creating great experiences, and want to be part of something special, we’d love to meet you.

Depending on experience, hourly pay starts at $18.