PIC POCATELLO - RECEPTIONIST

Mountain View Hospital; Pocatello (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off (vacation, holidays and

Medical Paid Time Off

401K with up to 6% match

Earned Quarterly Bonus Program

Education Reimbursement Program

Discount for procedures

Life Insurance

Short- and Long-Term Disability

Flexible Spending Accounts

Employee Assistance Program

Flexible Schedules

Collaborative and Supportive Work Env

Job summary

Mountain View Hospital is seeking a Receptionist to join our team in Idaho. You will register patients for outpatient testing, collect and verify patient information, and ensure accurate admission data in the computer system.

You will handle patient payments, maintain records, and uphold Urgent Care policies while maintaining confidentiality and a professional demeanor in a fast-paced environment.

Qualifications

• Education/Certification: High School Diploma or higher. Current BLS Certification.
• Experience: One to three month’s related experience and/or training; equivalent combination of education and experience.
• Equipment/Technology: Ability to use hospital information system, and operate basic computer functions and software.

Responsibilities

• Register patients for outpatient testing and procedures, obtain or verify personal information including emergency numbers and insurance information.
• Obtain signatures on MSE and Condition of Admission forms.
• Communicate clearly with supervisors, nurses, coworkers, and physicians.
• Receive patient payments or co-payments and post transactions; manage till drawer.
• Maintain department records, reports, and files as required.
• Be familiar with Urgent Care policies and services available.
• Maintain confidentiality of patients’ records and exhibit professional attitude.

Skills

Customer service

Communication

Attention to detail

Team player

Education

High School Diploma or higher

Current BLS Certification

Tools

Hospital information system

Job description

Mountain View Hospital is looking for a Receptionist to join our team!

JOB SUMMARY

Arrange for the efficient and orderly admission of outpatient testing or procedures. Ensures that the patient’s information is collected, entered in the computer system accurately, and that all patients are aware of Urgent Care policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer. Distributes appropriate information to all ancillary departments. Must maintain a 95% accuracy rate quarterly on all admissions.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
• Life Insurance
• Short- and Long-Term Disability
• Flexible Spending Accounts
• Employee Assistance Program
• Flexible Schedules
• Collaborative and Supportive Work Environment

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

Duties And Responsibilities

The job title: Receptionist

• Responsible for registering patients for outpatient testing and procedures, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
• Responsible for obtaining signature on MSE and Condition of Admission forms.
• Communicates appropriately and clearly to the supervisor, nurse managers, coworkers, and physicians.
• Receive patient payments or a co-payment as required. Posts transactions appropriately to system. Counting till drawer and verifying correct amount at the beginning and ending of every shift.
• Maintains department records, reports, and files as required.
• Responsible for knowing Urgent Care policies and being familiar with Urgent Care services that are available.
• Demonstrates an ability to be flexible, organized and function well in stressful situations.
• Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.
• Maintains a good working relationship with in the department and with other departments.
• Participates in the educational programs, completes annual educational requirements, and attends in-service meetings as required.
• Attends all other meetings as required.
• Maintains patient confidentiality at all times.
• Accepts and completes other duties as assigned or requested.
• Must maintain a 95% accuracy rate on quarterly report card.
• Must maintain accurate time clock punches, punch in and out according to Urgent Care policy.
• Answers incoming calls to the facility in a professional, timely manner.
• Must maintain a professional attitude.
• Must wear appropriate clothing acceding to dress code.
• Duties as deemed necessary.
• The employee is required to comply with all PCI standards and other company policies and procedures for payment card acceptance and security.

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Qualifications

Education/Certification: High School Diploma or higher. Current BLS Certification.

Experience: One to three month’s related experience and/or training; equivalent combination of education and experience.

Equipment/Technology: Ability to use hospital information system, and operate basic computer functions and software.

Language/Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively, before groups of customers and or employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate ratios and percentages and to draw and interpret bar graphs.

Mental Capabilities: Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Interpersonal: Ability to work well with others as a team player