PIC POCATELLO - RECEPTIONIST

Mountain-View-Hospital-LLC; Pocatello (ID); On-site; USD 31,000 - 42,000; Full time

Job summary

Mountain View Hospital is seeking a Receptionist to join our team in Idaho. The role focuses on registering patients for outpatient testing and procedures, collecting and verifying information, and ensuring adherence to urgent care policies.

You will work with supervisors, nurses, and physicians, handle payments, maintain records, and safeguard patient confidentiality while delivering compassionate, accurate service in a fast-paced environment.

Qualifications

• High School Diploma or higher.
• Current BLS Certification.
• 1-3 months related experience or training; or equivalent combination.

Responsibilities

• Register patients for outpatient testing and procedures.
• Obtain or verify patient personal and insurance information.
• Communicate with supervisor, nurse managers, coworkers, and physicians.
• Receive patient payments or co-pay and post to system; manage till.
• Maintain department records, reports and files as required.
• Be familiar with Urgent Care policies and services.
• Maintain patient confidentiality at all times; treat patients with respect.
• Comply with PCI standards and other company policies.

Skills

Communication

Interpersonal

Hospital information system

Education

High School Diploma or higher

BLS Certification

Tools

Hospital information system

Job description

Mountain View Hospital is looking for a Receptionist to join our team!JOB SUMMARY: Arrange for the efficient and orderly admission of outpatient testing or procedures. Ensures that the patient’s information is collected, entered in the computer system accurately, and that all patients are aware of Urgent Care policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer. Distributes appropriate information to all ancillary departments. Must maintain a 95% accuracy rate quarterly on all admissions.BENEFITS:Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:Medical, Dental and Vision InsurancePaid Time Off (vacation, holidays and sick days) and Medical Paid Time OffRetirement Plans (401K with up to 6% match)Earned Quarterly Bonus ProgramEducation Reimbursement ProgramDiscount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community HospitalLife InsuranceShort- and Long-Term DisabilityFlexible Spending AccountsEmployee Assistance ProgramFlexible SchedulesCollaborative and Supportive Work EnvironmentPlease note benefits are based on eligibility according to full-time, part-time or PRN status classification.DUTIES AND RESPONSIBILITIES:The job title: Receptionist1. Responsible for registering patients for outpatient testing and procedures, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.2. Responsible for obtaining signature on MSE and Condition of Admission forms.3. Communicates appropriately and clearly to the supervisor, nurse managers, coworkers, and physicians.4. Receive patient payments or a co-payment as required. Posts transactions appropriately to system. Counting till drawer and verifying correct amount at thebeginning and ending of every shift.5. Maintains department records, reports, and files as required.6. Responsible for knowing Urgent Care policies and being familiar with Urgent Care services that are available.7. Demonstrates an ability to be flexible, organized and function well in stressful situations.8. Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.9. Maintains a good working relationship with in the department and with other departments.10. Participates in the educational programs, completes annual educational requirements, and attends in-service meetings as required.11. Attends all other meetings as required.12. Maintains patient confidentiality at all times.13. Accepts and completes other duties as assigned or requested.14. Must maintain a 95% accuracy rate on quarterly report card.15. Must maintain accurate time clock punches, punch in and out according to Urgent Care policy.16. Answers incoming calls to the facility in a professional, timely manner.17. Must maintain a professional attitude.18. Must wear appropriate clothing acceding to dress code.19. Duties as deemed necessary.20. The employee is required to comply with all PCI standards and other company policies and procedures for payment card acceptance and security.Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.QUALIFICATIONS:Education/Certification: High School Diploma or higher. Current BLS Certification.Experience: One to three month’s related experience and/or training; equivalent combination of education and experience.Equipment/Technology: Ability to use hospital information system, and operate basic computer functions and software.Language/Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively, before groups of customers and or employees of the organization.Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate ratios and percentages and to draw and interpret bar graphs.Mental Capabilities: Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Interpersonal: Ability to work well with others as a team player