PIAM Program Lead – Physical Identity & Access

Bank of America; Charlotte (NC); On-site; USD 160,000 - 210,000; Full time

Job summary

Bank of America is seeking a seasoned enterprise PIAM leader to oversee the Physical Identity and Access Management program, aligning security objectives with business priorities and governance. You will manage credential issuance, access provisioning, role changes, and deprovisioning, drive modernization and automation, and partner with Technology, HR, Real Estate, and other stakeholders.

This role requires 10+ years in IAM/security, strong executive communication, and demonstrated ability to

Qualifications

• 10+ years of experience in identity, access management, physical security, cybersecurity, or related disciplines.
• Significant leadership experience managing enterprise-scale identity or physical security programs.
• Experience with physical access control systems and credential/badge management.
• Strong understanding of identity lifecycle management and access governance.
• Proven experience leading cross-functional programs in complex enterprise environments.
• Strong executive communication, stakeholder management, and strategic planning skills.
• Experience with identity governance, access certification, and audit controls.

Responsibilities

• Lead the strategy, governance, and execution of enterprise PIAM services, aligning program objectives with corporate security and business priorities.
• Oversee the physical identity lifecycle, including credential issuance, access provisioning, visitor management, role changes, and deprovisioning.
• Establish and maintain access governance, standards, and controls to ensure compliance with security policies, regulatory requirements, and audit expectations.
• Drive process improvement, automation, and technology modernization initiatives to enhance security, operational efficiency, and user experience.
• Partner with Corporate Security, Technology, HR, Real Estate, and business stakeholders to deliver effective and scalable access management solutions.
• Develop and lead a high-performing team while fostering a culture of accountability, innovation, and continuous improvement.
• Monitor emerging risks and industry trends, implementing strategies to strengthen physical security and organizational resilience.
• Leverage metrics and data-driven insights to measure program performance, inform decision-making, and support strategic objectives.
• Drives process enhancement initiatives to improve organizational performance and ensure the team is positioned against an ever-changing security environment

Skills

Strategic Thinking

Leadership

Cross-functional Collaboration

Executive Communication

Program Management

Risk Management

Process Improvement

Change Management

Written Communications

Team Building

Education

Bachelor’s degree or equivalent in Cybersecurity/IT/Physical Security/Business

Job description

Bank of America is seeking a seasoned enterprise PIAM leader to oversee the Physical Identity and Access Management program, aligning security objectives with business priorities and governance. You will manage credential issuance, access provisioning, role changes, and deprovisioning, drive modernization and automation, and partner with Technology, HR, Real Estate, and other stakeholders.

This role requires 10+ years in IAM/security, strong executive communication, and demonstrated ability to