Physician Relations Territory Manager

Jobtailor; Wichita (KS); Hybrid; USD 75,000 - 110,000; Full time

Job summary

The University of Kansas Health System seeks a dynamic professional to strengthen physician relations and grow referral volumes across the Wichita area. You will analyze market intelligence, lead opportunities, and present insights to executives to shape hospital strategy.

Responsibilities include engaging physicians, schedulers, and managers with direct visits, promoting EpicCare Link use, and coordinating cross-functional collaboration to improve service volume and provider satisfaction.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 3+ years in healthcare provider relations, sales, or marketing, OR 3+ years of clinical nursing experience.
• Proficient in MS Office and analytics tools.
• Excellent written and verbal communication skills.
• Ability to interact with diverse provider groups.

Responsibilities

• Interpret referral patterns using dashboards and market data to identify growth areas.
• Analyze competitive landscape and changes in local healthcare services.
• Provide insights to executives on emerging opportunities.
• Lead initiatives to grow volume and improve provider perceptions.
• Develop relationships through face-to-face visits with physicians and staff.
• Coordinate meetings between internal and external physician groups.

Skills

Healthcare provider relations

Market analysis

Referral pattern optimization

Account management

Communication skills

Analytical skills

Education

Bachelor's degree in Marketing, Nursing or related field

Tools

EpicCare Link

MS Office

Excel

Outlook

Dashboards

Reporting Tools

Job description

• Interpret physician referral patterns using reporting tools, dashboards, and market intelligence to identify priority growth areas
• Analyze the competitive landscape and changes in area healthcare services
• Provide insights to key executives on emerging business opportunities
• Support new hospital initiatives and partnership opportunities
• Communicate regional healthcare service volume, utilization, market data, and referral patterns to stakeholders
• Lead initiatives to grow volume and improve provider perceptions among internal and external referral sources
• Educate referring physicians about specialty services available at an academic medical center
• Develop relationships through face-to-face visits with physicians, schedulers, practice managers, medical staff, and community hospitals
• Identify and minimize referral obstacles
• Coordinate meetings between internal physicians and external physician groups
• Collaborate with service line leaders, department chairs, site managers, and business strategic development
• Provide physician speakers for continuing education conferences and events
• Coach providers on communication and presentation skills
• Provide monthly reports on referring physicians, competitive intelligence, events, and call and transfer center volumes
• Assist with training and maintenance of the EpicCare Link referring physician web portal
• Promote EpicCare Link as a communication tool for referred patients
• Serve as the primary contact between referring physicians and TUKHS
• Maintain the referring physician database
• Manage territory expenses, budget, resources, and time
• Plan conferences and maintain relationships with association and organization executive directors
• Build collaborative relationships with medical staff, internal staff, and management

Requirements

• Bachelor's Degree in Marketing, Nursing or a related field of study from an accredited College or University
• 3 or more years of professional experience in healthcare working with healthcare providers or relevant sales and marketing experience, OR 3 or more years of clinical nursing experience
• Excellent driving record
• Excellent computer, written and verbal communication skills
• Proficient in MS Office, including Excel and Outlook
• Comfortable working with new technologies as they emerge
• Ability to interact effectively with diverse provider groups
• Strong communication, interpersonal, collaborative and analytical skills with a customer focus
• Must be able to foster and maintain sound working relationships
• Disciplined in goal setting, prospecting, networking, and territory and time management
• Skilled in account management, needs assessment and handling objections
• Knowledge of key industry business drivers and emerging medical trends and ability to leverage that knowledge to inform hospital strategy
• Ability to demonstrate mastery and agility in meeting changing market conditions
• Ability to continuously learn and pursue self-improvement
• Ability to work in a fast-paced, patient-centered environment

Core Competencies

Demonstrates expertise in healthcare provider relations, market analysis, and strategic growth initiatives. Proficient in utilizing reporting tools and communication strategies to enhance referral patterns and improve service volume.

Highest-signal resume keywords

• Healthcare Provider Relations
• Market Analysis
• Referral Pattern Optimization
• Account Management
• Communication Skills

Hard Skills

• Data Analysis
• Reporting Tools
• EpicCare Link
• MS Office
• Excel
• Budget Management
• Needs Assessment
• Sales and Marketing Experience
• Clinical Nursing Experience
• Healthcare Services Knowledge

Soft Skills

• Interpersonal Skills
• Collaborative Skills
• Analytical Skills
• Customer Focus
• Goal Setting

Industry Keywords

• Healthcare
• Referral Patterns
• Market Intelligence
• Competitive Landscape
• Physician Education
• Patient-Centered Environment
• Emerging Medical Trends

Tools & Technologies

• EpicCare Link
• Reporting Tools
• Dashboards
• MS Office
• Excel
• Outlook