Physician Relations Territory Manager - Wichita

The University of Kansas Health System; Wichita (KS); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The University of Kansas Health System in Kansas City is seeking a Physician Relations Territory Manager to lead relationships with external referring physicians in the Wichita region. This full-time remote role focuses on expanding referral volumes and promoting academic medical center services to the community.

The successful candidate will have a healthcare provider relations or sales background, a strong drive, and the ability to manage multiple stakeholders while aligning with hospital

Qualifications

• Bachelor's degree in Marketing, Nursing or related field from an accredited college.
• 3+ years of healthcare provider relations or relevant sales/marketing experience OR 3+ years of clinical nursing experience.
• Excellent driving record.

Responsibilities

• Interpret physician referral patterns using reports and market data to grow referrals.
• Analyze competitive landscape to position hospital services for referring physicians.
• Develop mutually beneficial relationships with referring offices and hospital staff.
• Coordinate meetings between internal and external physician groups to improve communication and referrals.

Skills

Communication skills

MS Office

Excel

Time management

Relationship building

Sales experience

Provider relations

Education

Bachelor's degree in Marketing, Nursing or related field

Tools

EpicCare Link

Job description

Position Title

Physician Relations Territory Manager - Wichita Days - Full Time Remote

Position Summary / Career Interest:

The Physician Relations Territory Manager leads the health system strategy and relationships with external referring physicians and is accountable for financial and referral volume to the hospital and key service lines. The Physician Relations Territory Manager is also responsible for promoting specialty medical services of our academic medical center to the surrounding physician community and region.

Responsibilities and Essential Job Functions

Interpret current physician referral patterns utilizing existing reporting tools, dashboards and market intelligence to determine priority areas for growing referrals to the hospital. Executes routine analysis of competitive landscape and changes in area healthcare services to strategically position hospital services to referring physicians. Provides insight to key executives related to emerging business opportunities. Works to pull through and support new hospital initiatives and partnership opportunities when needed. Ability to communicate to stakeholders regional healthcare services' volume, utilization, market data and physician referral patterns Strategically identifies and leads initiatives to build volume and favorable provider perceptions among internal and external referral sources. Differentiate TUKHS from other area hospital systems as a tertiary referral center by providing education on sub-specialty services only available at an academic medical center. Develops mutually beneficial relationships through face-to-face visits with physicians, schedulers, practice managers and medical staff from referring physician offices and community hospitals. The liaison will ensure understanding of hospital services and work to uncover and minimize referral obstacles. Coordinate meetings between internal physicians and external physician groups to improve communications, build relationships and grow referrals to new or existing physicians and/or resolve customer service issues. Allocates all available resources to accomplish organizational goals and increase referrals into the hospital. Works collaboratively with service line leaders, department chairs, site managers, and business strategic development to provide community intelligence, practice threats and opportunities to further the growth strategy of the hospital. Effectively utilize communication skills when in front of the customer, adjusting language and style to meet the needs of the hospital. Serves as a resource to area educational organizations by providing physician speakers for continuing education conferences and events. Coaches' providers on effective communication and presentation skills for speaking engagements and peer to peer opportunities. Provides monthly reports on the status of referring physicians and reports about competitive intelligence, events, call center and transfer center volumes. Assists in the training and maintenance of referring physician web portal (EpicCare Link). Promote the portal as an effective communication tool regarding patients they have referred. Serves as a primary point of contact between referring physicians and TUKHS to ensure appropriate communication and follow up about referred patients. Communicate in a manner that supports the health systems vision, mission and values. Maintains current referring physician database. Manages expenses and budget, resources and time as it relates to territory needs. Identify conference objectives and goals, needed resources and executes plan for the event. Develops and maintains relationships with executive directors of associations and organizations to ensure our physicians are well represented on the conference agenda. Build and maintain strong collaborative relationships with medical staff and internal staff and management. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

Bachelors Degree in Marketing, Nursing or a related field of study from an accredited College or University. 3 or more years of professional experience in healthcare working with healthcare providers or relevant sales and marketing experience. OR 3 or more years of clinical nursing experience.

Preferred Education and Experience

5 or more years of experience in Medical and/or Pharmaceutical/Device Sales.

Required Licensure and Certification

Excellent Driving Record.

Preferred Licensure and Certification

Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing

Knowledge Requirements

Excellent computer, written and verbal communication skills. Proficient in MS Office, including Excel and Outlook. Comfortable working with new technologies as they emerge. Ability to interact effectively with diverse provider groups. Strong communication, interpersonal, collaborative and analytical skills with a customer focus. Must be able to foster and maintain sound working relationships. Disciplined in goal setting, prospecting, networking, and territory and time management. Skilled in account management, needs assessment and handling objections. Knowledge of key industry business drivers and emerging medical trends and the ability to leverage that knowledge to inform hospital strategy. Ability to demonstrate mastery and agility in meeting changing market conditions. Ability to continuous learn and self-improvement and aggressively undertakes activities to enrich intellect build new skills and hone existing skills. Ability to work in a fast-paced, patient centered environment.

Time Type

Full time

Important information for you to know as you apply

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail]. Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

About The University of Kansas Health System

As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.