Physician Referral Representative

Baptist Memorial Health Care Corporation; Collierville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care Corporation is seeking a referral coordination professional to support physician services and the referral development department. The role involves processing patient referrals through data entry, producing reports, and coordinating with physician offices and patients for timely follow-up.

Key duties include reviewing referrals, scheduling appointments, communicating with patients and staff, and maintaining relationships with internal and external customers while

Qualifications

• Minimum two years of office experience.
• Knowledge of medical terminology; Medical Assistant training/experience.
• One year of college or related coursework.
• Associates Degree preferred.

Responsibilities

• Review all incoming referrals and schedule appointments for various practices and specialities
• Communicates referral information and confirmation with patients and referring physican/office staff.
• Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
• Review and submit all medical records related to referral appointments as requested by physicans.
• Completes assigned goals.

Skills

Interpersonal skills

Communication

Computer literate

Education

Medical terminology knowledge

Medical Assistant training/experience

One year of college

Associates Degree

Job description

Overview

Job Summary

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery.

Responsibilities

• Review all incoming referrals and schedule appointments for various practices and specialities
• Communicates referral information and confirmation with patients and referring physican/office staff.
• Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
• Review and submit all medical records related to referral appointments as requested by physicans.
• Completes assigned goals.

Specifications

Experience

Minimum Required

• Two years of office experience.

Preferred/Desired

• Preferably within the healthcare industry.

Education

Minimum Required

• Knowledge of medical terminology Medical Assistant experience/training 1-year college

Preferred/Desired

• Referral Processing Medical Billing experience Associates Degree

Training

Minimum Required

• Excellent interpersonal skills with the ability to effectively communicate, both verbally anbd written, with patients, physicans and office staff to provide optimal levels of patient care. Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administration.

Preferred/Desired

Special Skills

Minimum Required

• Computer literate.

Preferred/Desired

Licensure

Minimum Required

Preferred/Desired