Physician Practice Receptionist - Urgent Care (FT)

North Arkansas Regional Medical Center; Harrison (AR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA/FSA

401(k) retirement plan

Paid time off

Employee discounts

Tuition reimbursement

Wellness center access

Job summary

North Arkansas Regional Medical Center in Harrison, AR is hiring a friendly Receptionist for our Physician Clinics. You will welcome patients, verify insurance, collect payments, and help keep clinic operations running smoothly in a fast-paced setting.

This front-desk role requires a high school diploma or GED, strong clerical and computer skills, and excellent communication. Prior medical office experience is preferred; we offer comprehensive benefits and competitive hourly pay based on

Qualifications

• High school diploma or GED required.
• Clerical, typing, and computer proficiency essential.
• Ability to read, write, speak, and understand English at a professional level.
• Excellent communication and customer service skills.
• Preferred: experience in a medical office or clinic front desk.

Responsibilities

• Greet and check in patients, register in ECW and Meditech.
• Collect and enter patient demographics, insurance, and emergency contacts.
• Explain clinic policies, payment expectations, and appointment procedures.
• Collect co-pays and outstanding balances; post payments and issue receipts.
• Prepare patient charts and super-bills; balance the cash drawer daily.
• Schedule and confirm appointments; provide co-pay reminders.
• Verify Medicaid eligibility and referrals/PCP assignments as needed.
• Handle clerical duties: answer phones, file, type, and maintain paperwork.
• Assist with lab registrations, chart preparation, scanning, and record updates.
• Serve as a backup for front desk and customer service; support Follow-Up Dept.

Skills

Typing

Clerical

Computer proficiency

Customer service

English communication

Education

High school diploma or GED

Tools

ECW

Meditech

Job description

At North Arkansas Regional Medical Center (NARMC), we are committed to delivering high-quality, compassionate care to our community. As a mission-driven, independent healthcare organization, we value collaboration, innovation, and continuous learning. Our team-oriented culture fosters support at every level, empowering employees to thrive professionally and personally.Job SummaryWe are seeking a friendly, detail-oriented Receptionist to join our Physician Clinics team. In this vital front-desk role, you will be responsible for welcoming patients, verifying insurance coverage, collecting payments, and ensuring smooth clinic operations. Your professionalism and care will help create a positive, supportive experience for every patient who walks through our doors.Key ResponsibilitiesGreet and check in patients upon arrival; register them in ECW and Meditech.Collect and enter patient demographic, insurance, and emergency contact information.Explain clinic policies, payment expectations, and appointment procedures.Collect co-pays and outstanding balances; post payments and issue receipts.Prepare patient charts, including progress notes and super-bills.Schedule and confirm patient appointments and provide co-pay reminders.Enter charges into the system for billing and coding purposes.Verify Medicaid eligibility and process referrals and PCP assignments as needed.Process and scan incoming mail, including insurance checks and remittance advice.Perform clerical support duties: answer phones, file, type, and maintain patient paperwork.Prepare daily/monthly reports, balance the cash drawer, and process deposits.Assist with lab registrations, chart preparation, scanning, and record updates.Serve as a backup for phone coverage, front window check-ins, and customer service.Support nurses with pharmacy faxes and help manage daily filing and documentation.Act as the point of contact for the Follow-Up Department.Perform other duties as assigned by the Clinic Manager.Job QualificationsRequired:High school diploma or GEDClerical, typing, and computer proficiencyAbility to read, write, speak, and understand EnglishExcellent communication and customer service skillsPreferred:Coursework or experience in business or office operationsPrevious experience in a medical office or clinic front desk roleCompensation & ScheduleCompetitive hourly pay based on experienceFull-time opportunities available with varied clinic hoursWhy Join UsBe the welcoming face of our physician clinicsJoin a compassionate and patient-centered care teamBuild your career in a supportive, community-focused healthcare environmentBenefits OverviewComprehensive health plans (PPO & HDHP) through NARMC Domestic Network and CignaDental and vision coverage via Delta Dental & Delta VisionHealth Savings Accounts (HSA) & Flexible Spending Accounts (FSA)Basic and voluntary life insurance optionsShort- and long-term disability plansAccident & critical illness insurance through Lincoln Financial401(k) retirement plan with up to 3.5% company matchPaid Leave Bank (PLB) & Extended Illness Bank (EIB)Employee Assistance Program (EAP) & First Stop Health 24/7 counselingAirMed/Mercy Life Flight membership for eligible employeesOn-site wellness center & discounted Planet Fitness membershipTuition reimbursement & education assistanceEmployee referral bonuses and advancement opportunitiesPet insurance and identity theft protectionEmployee discounts on prescriptions, cafeteria meals, gift shop items, and moreIf you're passionate about patient care and thrive in a fast-paced clinic environment, apply today to join our team as a Receptionist at NARMC’s Physician Clinics!