Physician Practice Manager (Primary Care)

Heritage Valley Health System; Beaver Falls (Beaver County); On-site; USD 55,000 - 75,000; Full time

Job summary

Heritage Valley Health System seeks an experienced practice operations manager to oversee daily activities for a multi-clinician setting. Based at HVMG Trinity/FP Grieco, you will supervise office staff, coordinate scheduling, and ensure efficient patient flow.

The role emphasizes leadership, process optimization, and clear communication with patients, providers, and administrative teams. On-site work with potential after-hours as needed.

Qualifications

• Knowledge of medical office processes and health care systems.
• Ability to plan, organize and lead a team responsible for revenue and patient flow.
• Strong written and verbal communication skills.

Responsibilities

• Oversees daily operations of a practice with 3+ FTE clinicians across locations; supervises staff and patient flow.
• Manages scheduling, medication refills, insurance authorizations, daily cash handling and quality monitoring.

Skills

Medical office processes

Team leadership

Patient flow management

Clear communication

Education

High School Diploma or GED

Tools

Electronic health records

Job description

Office Location: HVMG Trinity/FP Grieco

Work Hours: Monday through Friday, primarily daylights hours. Potential of evening hours as needed.

Reporting to the Regional Director of Physician Practices, manages the daily operations of a practice or practices with 3 or more FTE Clinicians across one or more locations including supervision, orientation, training and management of office personnel and patient flow. Supervises office functions such as scheduling, medication refills, insurance authorizations, daily cash management and quality monitoring/improvement activities.

Required

Knowledge of medical office processes, general business rules and electronic systems/applications utilized in a health care environment; skilled in planning, organizing and effectively leading a team of individuals responsible for significant revenue contribution; engaging in the daily tasks as necessary to maintain patient flow; ability to diplomatically and professionally interact with patients, providers and administrative staff; ability to communicate clearly both verbally and in writing.

Education

High School Diploma or GED.

Experience

Minimum three years experience in an ambulatory healthcare setting with at least one year of supervisory experience.

Preferred

Certification or college degree in an area of study relevant to the responsibilities of the position.