Marketing Coordinator/Physician Liaison

Greater Austin Pain Center; Austin (TX); On-site; USD 65,000 - 95,000; Full time

Job description

Interventional pain management practice in Austin, Kyle, Dripping Springs and San Marcos, TX seeks a talented Physician Liaison. Greater Austin Pain Center creates an environment of passionate, caring team members dedicated to providing fun and encouraging relationships with each other and our patients. Greater Austin Pain Center offers every team member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our team members grow into successful people in their careers, in our organization, and beyond. If you are looking for an opportunity to be a part of a growing company and industry leader, Greater Austin Pain Center is the place for you.

Important: This role is specifically designed for candidates with healthcare or medical marketing experience, particularly those who have worked directly with physician offices, specialty clinics, or in referral-based healthcare environments. Candidates without relevant medical or healthcare marketing experience are unlikely to be a fit for this position.

• Coverage area: Austin and surrounding areas
• Assists the practice manager with aggressive marketing — including in-person outreach to physician offices, specialists, and healthcare providers, scheduling meetings, building relationships, and educating them about pain medicine conditions, treatment options, and appropriate referral criteria
• Acts as a dedicated physician liaison, developing and maintaining strong, ongoing relationships with referring providers and their staff to increase referral volume and strengthen partnerships
• Regularly visits clinics, hospitals, and medical offices to represent the practice and ensure consistent visibility within the healthcare community
• Must market regularly and maintain and update our website, Facebook, and Instagram accounts with accurate, relevant, and compliant healthcare content
• The goal is to increase awareness of interventional pain management within the medical community, be a brand ambassador for Greater Austin Pain Center, and drive appropriate, high-quality patient referrals from providers
• Tracks outreach efforts, referral patterns, and marketing performance, and provides feedback to improve strategy and outcomes
• Must meet clearly outlined marketing expectations, including provider visit targets, relationship-building goals, and referral growth metrics, and be able to think critically to improve current processes and strengthen the marketing team

Knowledge/Skills/Abilities:

• Required: Prior experience in healthcare marketing, physician liaison work, pharmaceutical or medical device sales, or a similar medically focused outreach role
• Strong understanding of medical terminology, clinical workflows, and referral processes preferred
• Demonstrated experience working with or calling on physicians, advanced practice providers, and clinic staff
• Experience with an EMR system and Google Workspace
• Professional LinkedIn profile, professional appearance appropriate for healthcare environments
• Excellent customer service-oriented attitude with the ability to represent the practice professionally and knowledgeably in clinical settings
• Excellent verbal and written communication skills, including the ability to confidently discuss medical services with providers
• Excellent organization and time management skills, with the ability to manage a territory and maintain consistent outreach
• Excellent in developing and maintaining effective relationships with providers, staff, and the healthcare community
• Tech savviness
• Maturity, good judgment, and a proactive mindset; anticipate and preempt problems (rather than simply react to them)
• Spirit of continuous improvement — strive to grow, improve, and learn both professionally and personally every single day, and help the company do the same
• All employees are expected to perform as an integral part of the Greater Austin Pain Center team and to provide supplemental support as requested, required, or assigned
• This position is subject to a pre-employment background and drug screen