Physician Documentation Liaison for Clinical Records

Valley-Presbyterian-Hospita; California; Hybrid; USD 52,000 - 55,000; Full time

Job summary

Valley Presbyterian Hospital is seeking a detail-oriented HIM Physician Documentation Liaison to support the integrity, accuracy, and completeness of patient medical records. You will partner with physicians and clinical staff to ensure documentation meets regulatory and accreditation requirements while promoting timely completion of records.

Join a collaborative healthcare environment where strong organization, communication, and customer service are valued.

Qualifications

• Medical records experience in an acute care hospital or coursework required.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication.
• Outstanding customer service and interpersonal skills.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Knowledge of medical terminology preferred.
• Experience with EHR systems preferred.

Responsibilities

• Audit inpatient and outpatient medical records for completeness and accuracy.
• Monitor and communicate documentation deficiencies to physicians.
• Notify physicians about potential suspensions per Medical Staff Rules and Regulations.
• Analyze discharged records to identify documentation deficiencies.
• Resolve deficiencies in the EHR.
• Perform quality assurance reviews before provider communication.
• Collaborate with physicians to ensure timely completion of records.
• Process medical record merges; maintain patient identity integrity.
• Manage rejected physician orders in the EHR.
• Release confidential information in HIPAA-compliant manner.
• Complete birth certificates and assist with declarations of paternity when needed.
• Register and assist patients with the Hospital Patient Portal.
• Monitor electronic fax and email systems (Forward Advantage).
• Respond promptly to incoming calls and voicemail inquiries.
• Assist patients with medical record amendment requests per HIPAA.
• Maintain knowledge of regulations and policies.
• Participate in quality improvement and compliance initiatives.
• Perform additional duties as assigned.

Skills

Medical records experience

Organizational skills

Written and verbal communication

Customer service

Prioritize & multitask

Medical terminology

Microsoft Outlook

Microsoft Word

Microsoft Excel

Electronic Health Record systems

Education

High school diploma or equivalent

Some college coursework / Associate's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Electronic Health Record systems

Job description

Valley Presbyterian Hospital is seeking a detail-oriented HIM Physician Documentation Liaison to support the integrity, accuracy, and completeness of patient medical records. You will partner with physicians and clinical staff to ensure documentation meets regulatory and accreditation requirements while promoting timely completion of records.

Join a collaborative healthcare environment where strong organization, communication, and customer service are valued.