Physical Therapy Front Desk & Scheduling Specialist

Twin Cities Orthopedics; Edina (MN); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits package

401(k) Profit Sharing

Job summary

Twin Cities Orthopedics is hiring a Physical Therapy Patient Services Representative for our Edina, MN clinic. This full-time, on-site role supports patient registration, check-in, scheduling and insurance coordination with clinical assistance as needed.

Clinic hours are 6:00 AM–6:00 PM at the Edina location, and starting pay aligns with experience. The company offers comprehensive benefits and growth opportunities within a collaborative orthopedic care team.

Qualifications

• High School diploma/GED or equivalent.
• Proficient in Microsoft Word, Outlook, and Excel.
• Customer Service experience required.
• Administrative or Medical Office experience preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Chart preparation and management.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Maintain timely communication with patients, families, and staff.
• Any and all other duties as assigned.

Skills

Customer Service

Education

High School diploma/GED

Tools

Microsoft Word

Outlook

Excel

Job description

Twin Cities Orthopedics is hiring a Physical Therapy Patient Services Representative for our Edina, MN clinic. This full-time, on-site role supports patient registration, check-in, scheduling and insurance coordination with clinical assistance as needed.

Clinic hours are 6:00 AM–6:00 PM at the Edina location, and starting pay aligns with experience. The company offers comprehensive benefits and growth opportunities within a collaborative orthopedic care team.