Patient Care & Scheduling Specialist

Twin Cities Orthopedics; Edina, Eagan (MN, MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, Dental & Vision plans

401(k) with Profit Sharing

Lifetime Fitness Subsidy

Car Rental discounts

Insurance savings programs

Job summary

Twin Cities Orthopedics in Minnesota is seeking a Care Coordinator to support the clinic and physician care team with administrative and patient care services. This full-time role is based at our Edina and Eagan locations and operates Monday–Friday, typically 7:00am–5:00pm.

The ideal candidate will coordinate scheduling, handle referrals, assist with patient inquiries, and maintain records while ensuring HIPAA compliance and smooth communication between providers and patients.

Qualifications

• High school diploma or GED or equivalent.
• Administrative or medical office experience preferred.
• Medical terminology knowledge strongly preferred.
• Transcription experience, where applicable.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build Physician schedule and maintain scheduling template.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtain referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary.
• Process mail and correspondence.
• Coordinate the transmission and acquisition of patient records.
• Maintain Physician schedule, communicating changes appropriately.
• Additional functions may include transcription or medical scribing; assist in clinic.

Skills

Administrative experience

Medical terminology knowledge

Transcription experience

Communication skills

Education

High school diploma or GED

Job description

Twin Cities Orthopedics in Minnesota is seeking a Care Coordinator to support the clinic and physician care team with administrative and patient care services. This full-time role is based at our Edina and Eagan locations and operates Monday–Friday, typically 7:00am–5:00pm.

The ideal candidate will coordinate scheduling, handle referrals, assist with patient inquiries, and maintain records while ensuring HIPAA compliance and smooth communication between providers and patients.