Patient Registration & Scheduling Specialist

Twin Cities Orthopedics; Minnetonka (MN); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical coverage for eligible hours

Dental & Vision plans

401(k) Profit Sharing

Lifetime Fitness Subsidy

Job summary

Twin Cities Orthopedics is seeking a Patient Services Representative for Viverant Physical Therapy in Minnetonka. The role entails patient registration, check-in, scheduling, and front-desk support in a full-time daytime schedule.

Requirements include a high school diploma, strong customer service experience, and proficiency with Word, Outlook, and Excel; administrative or medical office background is a plus. Benefits are provided.

Qualifications

• High School diploma/GED or equivalent.
• Proficient in Microsoft Word, Outlook, and Excel.
• Customer Service experience required.
• Administrative or Medical Office experience preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID for incoming patients
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the practice management systems
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals

Skills

Customer service

Education

High School diploma/GED

Tools

Microsoft Word

Outlook

Excel

Job description

Twin Cities Orthopedics is seeking a Patient Services Representative for Viverant Physical Therapy in Minnetonka. The role entails patient registration, check-in, scheduling, and front-desk support in a full-time daytime schedule.

Requirements include a high school diploma, strong customer service experience, and proficiency with Word, Outlook, and Excel; administrative or medical office background is a plus. Benefits are provided.