Physical Therapy Front Desk & Scheduling Pro

SIOUX VALLEY MEMORIAL HOSPITAL ASSOCIATION; Cherokee (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

Sioux Valley Memorial Hospital Association in Cherokee, IA seeks an Administrative Support Specialist for the Physical Therapy department to help ensure efficient daily operations and a positive patient experience.

You will schedule appointments, answer phones, prepare treatment areas, and support therapists with daily workflow while upholding iCARE values, compassionate service, teamwork, and HIPAA compliance.

Qualifications

• High school diploma or equivalent preferred, but not required.
• 1+ years of clerical experience preferred.
• Excellent verbal and written communication skills.
• Knowledge of basic medical terminology and office technology.

Responsibilities

• Answers telephones promptly, routes callers, takes messages, and provides scheduling information.
• Greets patients, assists with intake paperwork, and aids in outcome measurements.
• Schedules referrals and appointments in the EMR system.
• Maintains clean treatment areas and follows infection control procedures.
• Protects patient information and adheres to HIPAA guidelines.

Skills

Communication skills

Medical terminology

EMR proficiency

Education

High school diploma or equivalent

Tools

EMR system

Job description

Sioux Valley Memorial Hospital Association in Cherokee, IA seeks an Administrative Support Specialist for the Physical Therapy department to help ensure efficient daily operations and a positive patient experience.

You will schedule appointments, answer phones, prepare treatment areas, and support therapists with daily workflow while upholding iCARE values, compassionate service, teamwork, and HIPAA compliance.