Physical Security Tech: Access Control & Badging

Novant Health; Kirkland (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Full benefits starting day one

Paid time off and holidays

Retirement savings plan

Career growth opportunities

Team environment focused on patient‑or

Job summary

Novant Health is seeking a Physical Security Technician to test, troubleshoot and document emergency activation systems and access control, including employee identification badges. You will work with Protective Services, IT and operations to ensure systems are reliable and data accurate, while delivering patient‑focused service.

This role supports daily security operations, maintains records, and assists with badge issuance and data management in designated software systems.

Qualifications

• Education: High School diploma or GED required; 2-year/Associate degree preferred.
• Strong communication skills, both verbal and written.
• Ability to handle multiple priorities and deadlines.

Responsibilities

• Test, inspect, maintain, and document emergency-activated duress and security systems, including Alertus, burglar alarms, parking lot call stations, panic alarms, and other Protective Services–managed systems.
• Support daily operations of physical security systems, including installation, maintenance, troubleshooting, testing, and management of associated records and documentation.
• Issue initial, replacement, and amended employee identification badges in accordance with established standards, policies, and procedures.
• Provide backup support to the primary badge technician, ensuring continuity of badge office operations, access control processes, and consistent application of system standards.
• Assist with the preparation, maintenance, organization, and accuracy of badge, access control, and related data in designated software systems.
• Follow established policies to ensure proper assignment of badge templates, access permissions, and payroll/workforce management data when applicable.
• Maintain consistent badge data, appearance standards, and system integrity as established by leadership.
• Identify, document, and promptly report system issues, data variances, or potential risks to leadership.
• Balance daily operational responsibilities with special projects and initiatives as assigned.
• Demonstrate Novant Health’s standards of performance, including ownership, teamwork, communication, and compassion.

Skills

Communication skills

Multitasking

Education

High School diploma or GED

Associates degree preferred

Job description

Novant Health is seeking a Physical Security Technician to test, troubleshoot and document emergency activation systems and access control, including employee identification badges. You will work with Protective Services, IT and operations to ensure systems are reliable and data accurate, while delivering patient‑focused service.

This role supports daily security operations, maintains records, and assists with badge issuance and data management in designated software systems.