Physical Security Specialist - Level 1 (SOC Operator - Night)

Prosegur Security USA, Inc; Irving (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Prosegur Security USA, Inc. in Irving, TX is seeking a Physical Security Specialist-Level I to safeguard headquarters environments. You will implement evolving security strategies, perform routine patrols, manage access, and support the Executive Protection Team across multiple client locations.

The role requires 3+ years in security operations, a Level II security license, and strong communication. You will work primarily in the Security Operations Center and provide top-tier customer service.

Qualifications

• Minimum 3 years security operations experience preferred.
• Valid Non-Commissioned Security License- Level II.
• Excellent written and verbal communication in English.
• Clean driving record and valid driver’s license.
• Willingness to participate in background check and drug screening.
• Ability to work independently with minimal supervision.
• VIP handling or corporate security experience preferred.

Responsibilities

• Maintain a safe, secure environment for clients, employees, and visitors across multiple locations.
• Support site start-ups, temporary assignments, and coverage gaps.
• Adapt to changing schedules and post requirements as needed.
• Observe, report, and address hazards or policy violations.
• Follow client site orders and company security procedures.
• Support Executive Protection Team with arrivals/departures and evacuations.
• Perform routine patrols, access control, and general security duties, in SOC settings.

Skills

Customer service

Communication

Attention to detail

Adaptability

Independent work

Organization

Problem solving

Leadership

Bilingual Spanish

Education

High School Diploma or GED

Valid Security License Level II

Job description

Join Prosegur in an exciting new role as a Physical Security Specialist-Level I, in Irving, Texas. We're seeking a dynamic individual who embodies professionalism, knowledge, skill, adaptability, and self-motivation. As a Physical Security Specialist - Level I, you'll be an invaluable asset, providing security to our headquarters locations. Your role will involve implementing evolving security strategies to ensure a safe environment for our clients. Attention to detail is paramount in this position. You'll conduct thorough breach tests on building infrastructure, engage with clients, and promptly address any security concerns that arise. Additionally, you'll play a crucial role in supporting the Executive Protection Team, supporting arrivals and departures, coordinating evacuations and maintaining emergency protocols. This is a unique opportunity to make a significant impact and bring your professionalism to the team.

Roles & Responsibilities

• Maintain a safe and secure environment for clients, employees, and visitors while providing general unarmed security services across multiple locations.
• Support operational needs by assisting with new site start-ups, temporary assignments, coverage gaps, vacation relief, and unplanned absences.
• Demonstrate flexibility by adapting to changing assignments, schedules, and post requirements as operational needs evolve.
• Promote safety by remaining alert to observe, correct, and report potential hazards, suspicious activity, or policy violations.
• Understand and comply with all Prosegur policies, client requirements, and site-specific post orders.
• Participate in required training and quickly become familiar with procedures at multiple client locations.
• Conduct routine foot patrols, access control, and general security duties in indoor and outdoor environments.
• Provide white-glove professional customer service while interacting with clients, employees, visitors, and the general public.
• Accurately complete incident reports, logs, and other required documentation using basic to intermediate computer systems.
• Be available to work multiple shifts and locations as needed to support coverage requirements.
• This position will work primarily in the Security Operations Center (SOC)

Experience:

• Minimum 3 years of security operations experience preferred, with consideration given to military, law enforcement, or customer service management backgrounds.
• Preferred experience in corporate-level security and management.
• Internal candidates must demonstrate exemplary performance and attendance, with no disciplinary actions within the past year.
• Exceptional customer service, organizational, analytical, and communication skills.
• High attention to detail and adaptability to change.
• Thrives in fast-paced, dynamic, customer-facing environments.
• Ability to work independently with little oversight.

Qualifications and Education Requirements:

• 18+ years of age
• High School Diploma or GED required.
• Valid Non-Commissioned Security License- Level II
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver's license
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company's screening process, including drug screen and background investigation.
• Knowledge of security operations and procedures

Preferred Skills:

• First Aid/CPR/AED qualified.
• Proficiency in incident response planning and execution.
• Strong leadership, communication, issue resolution, and performance management abilities.
• VIP handling, Corporate Security or UHNW experience
• Optimization of security operations processes and procedures, with a focus on continual improvement.
• Bilingual proficiency desired, Spanish.

The following screenings arerequired:

• Criminal Background Check
• Drug Screen

The following shifts are available:

• Night shift (including weekends) - 12hr shifts, 5pm-5am; fireman schedule

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