Physical Security Specialist - Level II

Prosegur Security USA, Inc; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Prosegur Security USA, Inc. in Irving, TX seeks a Physical Security Specialist-Level II to lead security teams, oversee client sites, and implement evolving security strategies for a safe environment.

The role requires several years of security management experience, strong communication, and the ability to adapt to changing post orders and client needs. It involves incident reporting, crisis support, and delivering white-glove customer service.

Qualifications

• Minimum 5 years of Law Enforcement experience as a certified peace officer.
• Valid Non-Commissioned Security License- Level II.
• Excellent written and verbal communication skills in English.

Responsibilities

• Supervise a team of Physical Security Specialist-Level I across multiple sites.
• Maintain a safe and secure environment for clients, employees, and visitors while providing general unarmed security services across multiple locations.
• Support operational needs by assisting with new site start-ups, temporary assignments, coverage gaps, vacation relief, and unplanned absences.

Skills

Leadership

Customer service

Security operations

Team supervision

Client relations

English communication

Education

Peace Officer Certification Level II

Law Enforcement experience

Job description

Join Prosegur as a Physical Security Specialist-Level II in Irving, Texas. We're seeking a dynamic individual who embodies professionalism, leadership, knowledge, skill, adaptability and self-motivation. You'll provide security supervision at our client's headquarters locations and supervise a team of security professionals implementing evolving security strategies to ensure a safe environment for our clients. Attention to detail is paramount. You'll conduct breach tests on building infrastructure, engage with clients and promptly address security concerns. Additionally, you'll support the Executive Protection Team with arrivals and departures, coordinate evacuations and maintain emergency protocols.

Roles & Responsibilities

• Supervise a team of Physical Security Specialist-Level I across multiple sites.
• Maintain a safe and secure environment for clients, employees, and visitors while providing general unarmed security services across multiple locations.
• Support operational needs by assisting with new site start-ups, temporary assignments, coverage gaps, vacation relief, and unplanned absences.
• Demonstrate flexibility by adapting to changing assignments, schedules, and post requirements as operational needs evolve.
• Promote safety by remaining alert to observe, correct, and report potential hazards, suspicious activity, or policy violations.
• Understand and comply with all Prosegur policies, client requirements, and site-specific post orders.
• Participate in required training and quickly become familiar with procedures at multiple client locations.
• Assist client's security team with crisis management.
• Provide white-glove professional customer service while interacting with clients, employees, visitors, and the general public.
• Accurately complete incident reports, logs, and other required documentation using basic to intermediate computer systems.
• Be available to work multiple shifts and locations as needed to support coverage requirements.

Experience:

• Minimum of 3 years in a supervisory/management role
• Minimum 5 years of security operations experience, with considerable experience in security management – consideration given to military, law enforcement or customer service management backgrounds.
• Preferred experience in corporate-level security and management.
• Internal candidates must demonstrate exemplary performance and attendance, with no disciplinary actions within the past year.
• Exceptional customer service, organizational, analytical, and communication skills.
• High attention to detail and adaptability to change.
• Thrives in fast-paced, dynamic, customer-facing environments.
• Ability to work independently with little oversight.

Qualifications and Education Requirements:

• 18+ years of age
• Minimum 5 years of Law Enforcement experience as a certified peace officer (military or civilian)
• Valid Non-Commissioned Security License- Level II
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver's license
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company's screening process, including drug screen and background investigation.
• Knowledge of security operations and procedures

Preferred Skills:

• First Aid/CPR/AED qualified.
• Proficiency in incident response planning and execution.
• Strong leadership, communication, issue resolution, and performance management abilities.
• VIP handling, Corporate Security or UHNW experience
• Optimization of security operations processes and procedures, with a focus on continual improvement.
• Bilingual proficiency desired, Spanish.

The following screenings arerequired:

• Criminal Background Check
• Motor Vehicle
• Drug Screen

The following shifts are available:

• Day/night shift (including weekends)

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