Security Operations Center Officer

Prosegur; San Antonio (TX); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401K/403b Plan

Job summary

Prosegur in San Antonio, TX, seeks a Security Operations Center Officer to maintain a safe environment within a data center/SOC setting. This full-time role requires weekend/holiday availability and involves on-site work.

Responsibilities include monitoring CCTV/alarms/access control, issuing badges, conducting patrols, responding to incidents, and documenting reports. Texas Level II unarmed license and English communication skills are required or preferred.

Qualifications

• Must be 18 years or older.
• High School Diploma or GED required.
• Active Texas Level II (Unarmed) Security License required.
• Prior SOC/data center experience preferred.
• Prior Military/Law Enforcement experience is a plus.
• Strong written and verbal communication in English.

Responsibilities

• Maintain a safe and secure environment within a data center/SOC.
• Monitor CCTV, alarms, and access control systems in real time.
• Manage badge issuance and access procedures for personnel.
• Conduct virtual and physical patrols of the facility.
• Respond to alarms and incidents and escalate as needed.
• Prepare incident reports and Daily Activity Reports (DARs).
• Communicate with site leadership and client representatives during shifts.

Skills

Communication skills

Attention to detail

Multitasking

Customer service

Conflict resolution

Education

High School Diploma or GED

Tools

CCTV systems

Access control

Genetec

Job description

Security Operations Center Officer(Guarding - Security)

San Antonio, TX, United States of America

$21.00 - $22.00

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

Position:Security Operations Center Officer

Pay Rate: $20 - $22

Schedule: Full-Time (32 Hours or more)

Prior Military is a plus!

Must be Available for Weekendsand Holidays

Duties and Responsibilities (include but are not limited to)

• Maintain a safe and secure environment for employees, contractors, and visitors within a data center / SOC environment.
• Monitor CCTV systems, alarms, and access control systems to identify and respond to security events in real time.
• Control and verify access to the facility by ensuring all personnel and visitors follow proper badging and entry procedures.
• Create and issue badges for approved personnel, ensuring all access credentials are accurate and compliant with site protocols.
• Conduct both virtual and physical patrols, ensuring all critical areas are secure and operating within expected parameters.
• Respond promptly to alarms, incidents, and security concerns, escalating issues to appropriate internal teams or emergency services as needed.
• Observe and report potential safety hazards, policy violations, or suspicious activity, and assist in corrective actions when appropriate.
• Understand and comply with company policies, state regulations, and site-specific post orders and SOC protocols.
• Complete detailed incident reports, Daily Activity Reports (DARs), and logs accurately and in a timely manner.
• Communicate effectively with site leadership, client representatives, and team members during shift operations.
• Maintain a professional appearance and provide excellent customer service in a high-visibility, client-facing environment.

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Active Texas Level II (Unarmed) Security License required.
• Prior SOC, data center, or security operations experience preferred.
• Prior Military/Law Enforcement Experience is a plus!
• Experience with CCTV, access control systems, and incident reporting systems preferred.
• Experience with Genetec or similar security platforms is a plus.
• Strong written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Professional demeanor with strong interpersonal and conflict-resolution skills.
• Must successfully pass background screening and drug testing.

License: Prosegur State of Texas License Number: C14763

Certification Requirements (All)

Security Guard Card

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan

This job reports to the Account Manager

This is a Full-Time position

Relocation is not provided and travel is not required