Physical Security Engineering Manager — Lead & Deliver Projects

Inceed; Chicago (IL); On-site; USD 130,000 - 150,000; Full time

Job summary

Inceed is partnering with a client in Chicago, IL to hire a Physical Security Engineering Manager. You will lead a small team of field support engineers, guide project delivery across network, video, database, and security systems, and serve as the primary customer-facing technical lead for outages and escalations.

The role requires a Bachelor's degree in CS/IT, 5+ years in enterprise networking and security, and 3+ years in management. Travel up to 20% may be required.

Qualifications

• Bachelor’s degree in Computer Science, IT, or equivalent experience.
• 5+ years of hands‑on server and enterprise network experience.
• 3+ years managing projects or teams.
• Minimum 5 years of management or supervisory experience.
• Experience with relational databases and performance tuning.
• Knowledge of backup, recovery, and high availability concepts.
• Strong customer‑facing communication and presentation skills.
• Experience managing scope, schedule, risk, and vendors.
• Ability to work in a fast‑paced, deadline‑driven environment.

Responsibilities

• Lead, mentor, and schedule a small team of field support engineers
• Support hiring, performance reviews, training, and career development
• Coordinate project delivery across network, video, database, and security systems
• Oversee quoting, RFI, RFP, and engineering RFC processes
• Develop project plans, budgets, milestones, and technical requirements
• Manage vendor, integrator, and contractor coordination
• Maintain runbooks, SOPs, topology diagrams, and change logs
• Serve as the customer-facing technical lead for outages and escalations
• Review system design, compatibility, and cost‑saving opportunities

Skills

Security engineering

Team leadership

Project management

Customer communication

Vendor coordination

Networking

Database experience

Python scripting

Education

Bachelor's degree in CS/IT

Tools

ServiceNow

Jira

ITSM tools

Job description

Inceed is partnering with a client in Chicago, IL to hire a Physical Security Engineering Manager. You will lead a small team of field support engineers, guide project delivery across network, video, database, and security systems, and serve as the primary customer-facing technical lead for outages and escalations.

The role requires a Bachelor's degree in CS/IT, 5+ years in enterprise networking and security, and 3+ years in management. Travel up to 20% may be required.