Physical Security Associate: Guest Access & Safety

LA28 (Web); Los Angeles (CA); On-site; USD 71,000 - 82,000; Full time

Job summary

LA28 is seeking an Associate on the Physical Security & Systems team to help keep staff, guests, and venues safe while we prepare for the Olympic and Paralympic Games. You will issue access badges, manage visitors, and assist people moving through our spaces with calm, clear guidance.

This hands-on role emphasizes service, situational awareness, and teamwork with security officers and operations leaders. Availability to work on-site in Downtown Los Angeles is required, with responsibilities that

Qualifications

• Access control, badge management, and visitor screening responsibilities.
• Strong communication and customer-service orientation required.
• Familiarity with security and emergency procedures preferred.
• Proficiency with Microsoft Office tools.

Responsibilities

• Provide access control and badging support for employees, keeping records and coordinating with building management and security.
• Manage web-based visitor management systems so guests are pre-registered and access follows established security protocols.
• Assist employees and guests with inquiries, access needs, and wayfinding.
• Maintain clear communication with employees, guests, hosts, security officers, and operations leadership for a seamless experience.
• Monitor key areas, report suspicious behavior, and escalate urgent issues to protect guests and staff.
• Stay calm during emergencies, following established protocols with lobby officers and LA28 Safety & Security leadership.

Skills

Customer service mindset

Professionalism under pressure

Communication skills

Tools

Access control systems

Video management systems

Visitor management systems

Microsoft Office

Job description

LA28 is seeking an Associate on the Physical Security & Systems team to help keep staff, guests, and venues safe while we prepare for the Olympic and Paralympic Games. You will issue access badges, manage visitors, and assist people moving through our spaces with calm, clear guidance.

This hands-on role emphasizes service, situational awareness, and teamwork with security officers and operations leaders. Availability to work on-site in Downtown Los Angeles is required, with responsibilities that