Associate, Physical Security

LA28 (Web); Los Angeles (CA); On-site; USD 71,000 - 82,000; Full time

Job summary

LA28 is seeking an Associate on the Physical Security & Systems team to help keep staff, guests, and venues safe while we prepare for the Olympic and Paralympic Games. You will issue access badges, manage visitors, and assist people moving through our spaces with calm, clear guidance.

This hands-on role emphasizes service, situational awareness, and teamwork with security officers and operations leaders. Availability to work on-site in Downtown Los Angeles is required, with responsibilities that

Qualifications

• Access control, badge management, and visitor screening responsibilities.
• Strong communication and customer-service orientation required.
• Familiarity with security and emergency procedures preferred.
• Proficiency with Microsoft Office tools.

Responsibilities

• Provide access control and badging support for employees, keeping records and coordinating with building management and security.
• Manage web-based visitor management systems so guests are pre-registered and access follows established security protocols.
• Assist employees and guests with inquiries, access needs, and wayfinding.
• Maintain clear communication with employees, guests, hosts, security officers, and operations leadership for a seamless experience.
• Monitor key areas, report suspicious behavior, and escalate urgent issues to protect guests and staff.
• Stay calm during emergencies, following established protocols with lobby officers and LA28 Safety & Security leadership.

Skills

Customer service mindset

Professionalism under pressure

Communication skills

Tools

Access control systems

Video management systems

Visitor management systems

Microsoft Office

Job description

LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application - we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Associate, Physical Security

Role Purpose

As an Associate on the Physical Security & Systems team, you help keep LA28’s people, guests, and workplaces safe while we establish the security operations behind the Olympic and Paralympic Games. Often the first point of contact at our facilities, you issue access badges, manage visitors, and help people move through our spaces with confidence. This hands-on, service-minded work rewards sound judgment and situational awareness, and helps shape the practices that keep a growing organization safe.

Key Responsibilities

• Provide access control and badging support for employees, keeping records and coordinating with building management and security.
• Manage web-based visitor management systems so guests are pre-registered and access follows established security protocols.
• Assist employees and guests with inquiries, access needs, and wayfinding, resolving issues professionally.
• Maintain clear communication with employees, guests, hosts, security officers, and operations leadership for a seamless experience.
• Monitor key areas, report suspicious behavior, and escape urgent issues to protect guests and staff.
• Stay calm during emergencies, following established protocols with lobby officers and LA28 Safety & Security leadership.

Required Competencies

• A proactive, friendly, safety-minded approach and genuine enthusiasm for excellent service to employees and guests.
• Ability to handle difficult situations with professionalism and composure, with strong attention to detail.
• Strong interpersonal and communication skills and a customer-oriented approach.
• Experience with Microsoft Office tools.
• Familiarity with access control systems, video management systems, and web-based visitor management systems is valued.

Valued Experience

• Games experience supporting an Olympic, Paralympic, or major multi-sport event.
• Venue experience in a stadium, arena, campus, or large venue environment.
• Familiarity with emergency response or safety protocols in a high-traffic setting (suggested).

What We Offer

• A chance to help deliver a historic Olympic and Paralympic Games and protect the people who make them possible.
• Hands-on exposure to security operations, with the teammates and networks that come with it.
• Meaningful, visible work where your judgment and service shape how people experience our spaces.
• Transferable skills and career value from security and event work at a rare scale.

What This Role Means for the Games

Safety and a warm welcome are part of every great Games. By keeping our people and guests secure and supported, you help create the trusted environment teammates need to build the Olympic and Paralympic Games, and you contribute directly to how LA28 shows up for everyone who walks through our doors.

Physical Requirements & Working Conditions

• Available to work onsite in our Downtown Los Angeles-based office.
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.
• Able to move about the office and between floors throughout the day, remain alert and situationally aware for extended periods, and work after-hours when needs arise.

Compensation

The annual base salary range for this position is $70,500- $82,000

FLSA / exempt status: Exempt

Accommodation

LA28 is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need a reasonable accommodation to take part in the application or interview process, please let your recruiter know so we can support your needs.

Equal Opportunity

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.