Physical Client Platform Engineer, Senior

Blue Shield of CA; Springfield Meadows (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Blue Shield of CA seeks a Senior Physical Platform Engineer to own MacOS workstation and mobile device lifecycle, enrolling new devices, and configuring software. You will manage JAMF and MEM/Intune administration, troubleshoot system and network resources, and ensure secure authentication and service protocols.

The role requires hands-on expertise with MacOS, VMware tools, and enterprise software, operating in a hybrid environment with two in-office days weekly.

Qualifications

• Requires a bachelor's degree or equivalent experience
• Requires 5+ years of prior relevant experience
• 5+ years hands-on experience with JAMF managing MacOS workstations
• 5+ years hands-on administration with Microsoft MEM/Intune
• 5+ years experience troubleshooting system and network resources
• Knowledge of MAC OSX, VMWare Workstation, VMWare vSphere, Bomgar, MBAM, AppV, ThinApp, among other related and supportive technologies
• Proficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and others
• Proficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL and others

Responsibilities

• Manage all aspects of MacOS workstations and mobile devices lifecycle
• Enroll new devices and manage software/configuration management through the lifecycle
• Support authentication mechanisms and service protocols as needed
• Collaborate within the hybrid workplace model with in-office days two days per week

Skills

JAMF

Intune

Troubleshooting

MacOS

Education

Bachelor's degree or equivalent experience

Tools

VMware vSphere

VMware Workstation

Bomgar

MBAM

AppV

ThinApp

Job description

Your Role

The Digital Employee Experience team responsible for all engineering all aspects of client devices. The Physical Platform Engineer, Senior will report to the Sr Manager of productivity engineering. In this role you will manage all aspects of the MacOS workstations and mobile devices. This includes enrolling new devices, software management and configuration management through the entire lifecycle of the devices.

Your Knowledge and Experience

• Requires a bachelors degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Requires 5+ years hands-on working with JAMF managing MacOS workstations
• Requires 5+ years hands-on administration experience with Microsoft MEM/Intune supporting mobile devices MDM and conditional access policies
• Requires 5+ years experience troubleshooting system and network resources for root cause and problem identification
• Knowledge of MAC OSX, VMWare Workstation, VMWare vSphere, Bomgar, MBAM, AppV, ThinApp, among other related and supportive technologies
• Proficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and others
• Proficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL and others

Hybrid

This role requires employees to be in - office based on our hybrid workplace model, balancing purposeful in - person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.