Physical Client Platform Engineer, Senior

Blue Shield of CA; Lodi (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Blue Shield of CA is seeking a Senior MacOS and Mobile Device Platform Engineer to own the lifecycle of MacOS workstations and mobile devices within the Digital Employee Experience team. You will enroll new devices, manage software deployment, and oversee configuration management across the full device lifecycle.

Ideal candidates bring 5+ years of hands-on JAMF experience, strong MEM/Intune administration, and proven ability to troubleshoot and optimize client services and network resources.

Qualifications

• Requires a bachelor's degree or equivalent experience.
• Requires 5+ years hands-on experience with JAMF managing macOS workstations.
• Requires 5+ years hands-on administration experience with Microsoft MEM/Intune.
• 5+ years troubleshooting system and network resources for root cause.
• Knowledge of macOS, VMWare, Bomgar, MBAM, AppV/ThinApp and related tech.
• Proficient knowledge of authentication mechanisms and service protocols (LDAP, Kerberos, SIP, SMTP).

Responsibilities

• Manage all aspects of MacOS workstations and mobile devices across the lifecycle.
• Enroll new devices, software deployment, and configuration management through the device lifecycle.

Skills

JAMF

MEM/Intune

MacOS

Troubleshooting

LDAP/Kerberos

VPN

RDP

DNS

Education

Bachelor's degree or equivalent experience

Tools

VMware Workstation

VMware vSphere

Bomgar

MBAM

AppV

ThinApp

Job description

Your Role

The Digital Employee Experience team responsible for all engineering all aspects of client devices. The Physical Platform Engineer, Senior will report to the Sr Manager of productivity engineering. In this role you will manage all aspects of the MacOS workstations and mobile devices. This includes enrolling new devices, software management and configuration management through the entire lifecycle of the devices.

Your Knowledge and Experience

• Requires a bachelors degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Requires 5+ years hands-on working with JAMF managing MacOS workstations
• Requires 5+ years hands-on administration experience with Microsoft MEM/Intune supporting mobile devices MDM and conditional access policies
• Requires 5+ years experience troubleshooting system and network resources for root cause and problem identification
• Knowledge of MAC OSX, VMWare Workstation, VMWare vSphere, Bomgar, MBAM, AppV, ThinApp, among other related and supportive technologies
• Proficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and others
• Proficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL and others

Hybrid

This role requires employees to be in - office based on our hybrid workplace model, balancing purposeful in - person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.