Physical Client Platform Engineer, Senior

Blue Shield of CA; Los Angeles (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Blue Shield of CA in Los Angeles, CA is seeking a Senior Physical Platform Engineer to manage MacOS workstations and mobile devices across the lifecycle. You will enroll new devices, apply software and configuration policies, and ensure secure, reliable access for users.

The role requires 5+ years of hands-on experience with MacOS environments, JAMF, and MEM/Intune, plus strong knowledge of LDAP, Kerberos, VPN, and related services.

Qualifications

• Requires 5+ years hands-on MacOS workstation management.
• Experience with JAMF and MEM/Intune for device and policy management.
• Strong knowledge of LDAP, Kerberos, VPN, DNS, DHCP and related services.

Responsibilities

• Manage all aspects of MacOS workstations and mobile devices throughout their lifecycle.
• Enroll new devices, configure software and enforce policies.
• Troubleshoot system and network resource issues to identify root cause.

Skills

MacOS

JAMF

VPN

LDAP

Kerberos

RDP

DNS

SSL

VPN

Education

Bachelor's degree or equivalent experience

Tools

JAMF

Microsoft MEM/Intune

VMware

Bomgar

AppV

ThinApp

Job description

Your Role

The Digital Employee Experience team responsible for all engineering all aspects of client devices. The Physical Platform Engineer, Senior will report to the Sr Manager of productivity engineering. In this role you will manage all aspects of the MacOS workstations and mobile devices. This includes enrolling new devices, software management and configuration management through the entire lifecycle of the devices.

Your Knowledge and Experience

• Requires a bachelors degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Requires 5+ years hands-on working with JAMF managing MacOS workstations
• Requires 5+ years hands-on administration experience with Microsoft MEM/Intune supporting mobile devices MDM and conditional access policies
• Requires 5+ years experience troubleshooting system and network resources for root cause and problem identification
• Knowledge of MAC OSX, VMWare Workstation, VMWare vSphere, Bomgar, MBAM, AppV, ThinApp, among other related and supportive technologies
• Proficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and others
• Proficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL and others

Hybrid

This role requires employees to be in - office based on our hybrid workplace model, balancing purposeful in - person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.