Photo Services Specialist: Customer Experience & Operations

Walgreens; Castro Valley (CA); On-site; USD 23,000 - 26,000; Part time

Job summary

Walgreens is seeking a Photo Department Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for service transactions at the checkout.

You will own inventory and readiness of the photo department, promote photo products, assist at the register, process transactions and returns, and help maintain a clean, safe, well-merchandised store environment while supporting team goals.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.

Skills

Customer service

Cash handling

Merchandising

Inventory management

Team collaboration

Digital photo services

Communication skills

Tools

POS systems

Photo printing equipment

Job description

Walgreens is seeking a Photo Department Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for service transactions at the checkout.

You will own inventory and readiness of the photo department, promote photo products, assist at the register, process transactions and returns, and help maintain a clean, safe, well-merchandised store environment while supporting team goals.