Photo Services & Customer Experience Specialist

Walgreens; Neptune City (NJ); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Photo Department Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for in-store transactions. You will own the photo area’s inventory, monitor supplies, and ensure product availability to meet customer needs.

Responsibilities include assisting at checkout, promoting photo products, processing purchases and returns, fulfilling photo and web pickup orders, keeping the department clean and well

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Ability to work flexible schedule, including evenings and weekends.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, offering personalized products and services.
• Models customer-obsessed behaviors and service best practices to deliver a distinctive experience for the team.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services.
• Promotes photo products and services and recommends upgrades to meet customer needs and drive sales.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, with proper cash handling.
• Owns inventory, supplies, organization, and readiness of the photo department, monitoring levels and forecasted demand.
• Fulfills photo, online, and web pickup orders with timeliness and accuracy.
• Provides customer support for FedEx, Western Union, and other services, complying with policies.

Skills

English fluency

Job description

Walgreens is seeking a Photo Department Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for in-store transactions. You will own the photo area’s inventory, monitor supplies, and ensure product availability to meet customer needs.

Responsibilities include assisting at checkout, promoting photo products, processing purchases and returns, fulfilling photo and web pickup orders, keeping the department clean and well