Phone & Tablet Repair Tech — Growth & Benefits

Amtel Repair; Brownsville (TX); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Benefits

PTO

401k

Bonus Incentives

Pay Advances

Promotion Opportunities

Child Care FSA (DCA) Benefit

Descripción de la vacante

Join a world-class team with bonus incentives, health benefits, PTO, 401k, Pay Advances, and promotion opportunities. You will grow by staying current on new technology and helping customers keep their devices running smoothly.

Formación

• High School diploma or equivalent.
• Face-to-face customer service experience.
• Experience with product service support or troubleshooting electronics.
• Selling accessories and device care with smart watches and headsets.
• Knowledge of mobile devices, OS, laptops and gaming systems.
• Strong oral and written communication skills.
• Strong teamwork and collaboration skills.
• Basic knowledge of Microsoft Office or Google equivalents.
• Ability to work flexible hours including evenings, weekends and holidays.
• Sales experience is a big plus.
• Wireless device repair certifications are a plus (Apple Certified Technicians, CTIA WISE).

Responsabilidades

• Engage with and assess customer device needs to deliver outstanding service.
• Resolve customer issues by repairing phones, tablets and other electronics.
• Stay up to speed on newly released technology in the industry.

Conocimientos

Customer service experience

Troubleshooting electronics

Sales experience

Communication skills

Teamwork

Flexible hours

Tech savviness

Educación

High School diploma

Descripción del empleo

Join a world-class team with bonus incentives, health benefits, PTO, 401k, Pay Advances, and promotion opportunities. You will grow by staying current on new technology and helping customers keep their devices running smoothly.