Phone Support for Facility Maintenance (Remote)

ABCO Facility Maintenance; Fort Smith (AR); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player in facilities maintenance is seeking a Maintenance and Construction Support Specialist. This fully remote position allows you to leverage your extensive hands-on experience in trades like electrical, plumbing, and HVAC while helping field technicians navigate challenges. With flexible scheduling options and competitive pay, this role offers a unique opportunity to transition from fieldwork while still making a significant impact. Join a supportive team that values your expertise and offers comprehensive benefits for full-time employees, including medical and paid vacation.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401K

Paid Vacation

Flexible Schedule

Qualifications

• 5+ years of hands-on experience in maintenance and construction trades.
• Strong communication skills to explain complex technical tasks.

Responsibilities

• Provide technical support to field technicians and guide them through projects.
• Assist with complex tasks in various trades like plumbing and HVAC.

Skills

Electrical

Plumbing

Carpentry

Mechanical

HVAC/R

Roofing

Problem-Solving

Communication

Tools

Phone Systems

Laptops

Support Tools

Job description

Phone Support for Facility Maintenance (Remote)

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Phone Support for Facility Maintenance (Remote)

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Join to apply for the Phone Support for Facility Maintenance (Remote) role at ABCO Facility Maintenance

Maintenance and Construction Support Specialist ' Facilities Maintenance Services (Remote)

About ABCO Maintenance: ABCO Maintenance is a leading Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years. We are looking for an experienced technician to transition from the field into a 100% remote support role, using your expertise to guide our field technicians.

Why Join ABCO?

• Competitive pay of $20 to $25+ per hour (based on experience)
• Flexible schedule ' Full-time or Part-time options available
• Weekly compensation
• Fully remote position with all necessary equipment provided
• Medical, Dental, Vision, and 401K benefits (for Full-Time employees)
• Paid vacation (for Full-Time employees)
• Opportunity for Advancement
  
  

Position Overview: As a Maintenance and Construction Support Specialist, you will assist field technicians by providing expert advice and guidance on a variety of projects. Your role will involve helping them complete work orders and resolve technical issues in the field. This position is ideal for someone with extensive hands-on experience in skilled trades who is looking to transition out of the field but continue utilizing their knowledge.

Key Responsibilities

• Technical Support:
• Provide day-to-day technical support to field technicians, guiding them through project requirements and troubleshooting as needed.
• Assist technicians with complex tasks in electrical, plumbing, carpentry, mechanical, HVAC/R, and roofing.
• Project Guidance & Troubleshooting:
• Offer expert advice on various work orders, ensuring that all projects are completed efficiently and accurately.
• Help field techs overcome any obstacles they encounter while working on their assignments.
• Communication & Coordination:
• Clearly explain technical tasks and solutions to field technicians.
• Maintain effective communication and collaboration with the field team and internal departments.
  

Position Requirements

• Experience: 5+ years of hands-on experience in maintenance and construction trades (Electrical, Plumbing, Carpentry, Mechanical, HVAC/R, Roofing).
• Self-Sufficiency: Must be able to perform independently with minimal guidance.
• Interpersonal Skills: Strong communication skills, with the ability to explain complex technical tasks clearly.
• Technology Comfort: Proficient with technology, including phone systems, laptops, and various support tools.
• Problem-Solving: Strong problem-solving abilities to address and resolve challenges faced by field technicians.
• Leadership Skills: Ability to manage and coordinate projects and teams remotely.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Facilities Services

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