Phone Support for Facility Maintenance (Remote)

Lensa; Elgin (IL); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player in facility maintenance is seeking a Maintenance and Construction Support Specialist to provide remote assistance to field technicians. This role is perfect for someone with extensive hands-on experience in skilled trades, looking to transition from the field while still utilizing their expertise. You will guide technicians through project requirements, troubleshoot issues, and ensure efficient project completion. With competitive pay, flexible scheduling, and comprehensive benefits for full-time employees, this opportunity promises a rewarding career path in a supportive environment. Join a team where your knowledge and skills can make a significant impact!

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401K

Paid Vacation

Flexible Schedule

Weekly Compensation

All Necessary Equipment Provided

Qualifications

• 5+ years of hands-on experience in maintenance and construction trades.
• Strong communication skills to explain complex technical tasks.
• Proficient with technology and problem-solving abilities.

Responsibilities

• Provide technical support to field technicians on various projects.
• Assist with complex tasks in electrical, plumbing, and HVAC/R.
• Maintain effective communication with the field team.

Skills

Electrical

Plumbing

Carpentry

Mechanical

HVAC/R

Roofing

Technical Support

Problem-Solving

Communication

Leadership

Tools

Phone Systems

Laptops

Support Tools

Job description

Phone Support for Facility Maintenance (Remote)

Phone Support for Facility Maintenance (Remote)

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Lensa is the leading career site for job seekers at every stage of their career. Our client, ABCO Facility Maintenance, is seeking professionals. Apply via Lensa today!

Phone Support for Facility Maintenance (Remote)

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CategoryProject Management

Description

Maintenance and Construction Support Specialist - Facilities Maintenance Services (Remote)

About ABCO Maintenance:ABCO Maintenance is a leading Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years. We are looking for an experienced technician to transition from the field into a 100% remote support role, using your expertise to guide our field technicians.

Why Join ABCO?

• Competitive pay of $20 to $25+ per hour (based on experience)
• Flexible schedule - Full-time or Part-time options available
• Weekly compensation
• Fully remote position with all necessary equipment provided
• Medical, Dental, Vision, and 401K benefits (for Full-Time employees)
• Paid vacation (for Full-Time employees)
• Opportunity for Advancement
  
  

Position Overview:As a Maintenance and Construction Support Specialist, you will assist field technicians by providing expert advice and guidance on a variety of projects. Your role will involve helping them complete work orders and resolve technical issues in the field. This position is ideal for someone with extensive hands-on experience in skilled trades who is looking to transition out of the field but continue utilizing their knowledge.

Key Responsibilities

• Technical Support:
• Provide day-to-day technical support to field technicians, guiding them through project requirements and troubleshooting as needed.
• Assist technicians with complex tasks in electrical, plumbing, carpentry, mechanical, HVAC/R, and roofing.
• Project Guidance & Troubleshooting:
• Offer expert advice on various work orders, ensuring that all projects are completed efficiently and accurately.
• Help field techs overcome any obstacles they encounter while working on their assignments.
• Communication & Coordination:
• Clearly explain technical tasks and solutions to field technicians.
• Maintain effective communication and collaboration with the field team and internal departments.
  
  

Position Requirements

• Experience:5+ years of hands-on experience in maintenance and construction trades (Electrical, Plumbing, Carpentry, Mechanical, HVAC/R, Roofing).
• Self-Sufficiency:Must be able to perform independently with minimal guidance.
• Interpersonal Skills:Strong communication skills, with the ability to explain complex technical tasks clearly.
• Technology Comfort:Proficient with technology, including phone systems, laptops, and various support tools.
• Problem-Solving:Strong problem-solving abilities to address and resolve challenges faced by field technicians.
• Leadership Skills: Ability to manage and coordinate projects and teams remotely.
  
  

Position Requirements

Full-Time/Part-TimeFull-Time

PositionPhone Support for Facility Maintenance (Remote)

Number of Openings1

Open Date4/11/2025

LocationElgin Illnois

About The Organization

This position is currently accepting applications.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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