Phone Receptionist

The Juris Agency; Irving (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Job summary

The Juris Agency in Irving, TX is seeking a Phone Receptionist to support our sales team with inbound calls and administrative tasks. This in-person role is designed to help our growing Farmers Insurance agency provide excellent client service.

We value coachable individuals who enjoy working with people, and we offer hands-on training, a Monday–Friday schedule, and opportunities for career growth. Base compensation starts around $40,000 with an attractive bonus structure depending on

Qualifications

• Training provided from the start.
• No insurance experience required; we will teach you.
• Culture combines healthy competition with unwavering support.
• Hours of operation: 8 AM - 5 PM, Monday to Friday; weekends and major holidays off.
• This is an in-person role; you will work with the team on-site.

Responsibilities

• Participate in our team's morning huddle.
• Handle all inbound and missed calls.
• Perform administrative tasks for the sales team.
• Ensure a top-notch client experience.
• Enjoy team celebrations when targets are met.

Job description

Job Description

Do you like customer service and administrative work?

If so, read this post.

I am a Farmers Insurance agency owner in Irving, Texas, and I'm looking to hire a Phone Receptionist to join our team.

Our agency is growing, FAST.

Every month, our agency welcomes hundreds of new clients, and we need a Phone Receptionist to support our sales team. This role involves managing inbound calls and administrative tasks, allowing our sales team to focus on what they do best - acquiring more clients.

Here’s a little bit about our organization:

Our agency is extraordinary.

In less than two years since opening, our Farmers agency has defied expectations.

Currently, our agency ranks #3 among 11,300 Farmers locations nationwide, a remarkable feat for a new agency!

What's our secret sauce?

1) People.

Rather than hunting for individuals with insurance backgrounds, we look for people who are coachable, love working with people, and align with our values. We refer to these individuals as A-Players. When A-Players get together, not only do they excel, but they also have a blast doing so.

2) Process.

Our team is able to perform at a high level largely due to the systems we have. We're continually refining our processes and encourage our team to contribute their ideas for improvement.

3) Professional Growth.

Our team is dedicated to both personal and professional development. We have a monthly book club where we gather monthly to share our takeaways. We don't just preach about improving by 1% daily; we practice it.

4) Competitive Compensation.

We believe in paying exceptionally well for outstanding performance. Our compensation structure is unmatched in the marketplace, offering a base salary of $40,000 alongside an attractive bonus system, allowing our team members to earn a remarkable income.

Our agency's remarkable journey is a testament to our dedication to excellence, and we're just getting started.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Hands on Training
• Career Growth Opportunities

Responsibilities

Here's a brief day in the life of a Phone Receptionist:

• 1) Participate in our team's morning huddle.
• 2) Handle all inbound and missed calls.
• 3) Perform administrative tasks for the sales team.
• 4) Ensure a top-notch client experience.
• 5) Enjoy tacos when the team does well.

Requirements

Here are some questions that you might have:

• 1) Training provided? Yes, it is comprehensive from the start.
• 2) Need insurance experience? Not at all, we'll teach you everything you need to know.
• 3) Our culture? A mix of healthy competition and unwavering support.
• 4) Hours of operation? 8 AM - 5 PM Monday - Friday. Yes, you get weekends and major holidays off.
• 5) Remote or in-person? This is an in-person role, you’d want to work with our team in-person