Phone Operator / Receptionist

SHELOR MOTOR MILE INC; Christiansburg (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Salem Motor Mile is seeking friendly, professional Phone Operators to join our busy automotive dealership team. You will be the first point of contact for customers, providing exceptional service while efficiently handling calls and directing inquiries to the appropriate departments.

Responsibilities include greeting callers, taking accurate messages, and supporting administrative tasks. Starting pay is $15.00 per hour with both full-time and part-time schedules available.

Qualifications

• Excellent verbal communication and customer service skills.
• Professional phone etiquette and courteous handling of inquiries.
• Strong organizational and multitasking abilities.
• Basic computer skills and data entry experience.
• Ability to work in a fast-paced environment.
• Receptionist/call center/customer service experience is a bonus but not required.

Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner.
• Greet customers and assist with general inquiries.
• Take accurate messages and relay information promptly.
• Support administrative and clerical tasks as assigned.
• Provide outstanding customer service at all times.

Skills

Excellent verbal communication

Customer service

Phone etiquette

Organizational skills

Multitasking

Data entry basics

Job description

Job Details

Job Location: Christiansburg, VA 24073

Salem Motor Mile is seeking friendly, professional, and customer-focused Phone Operators to join our busy automotive dealership team. The ideal candidate will be the first point of contact for customers, providing exceptional service while efficiently managing incoming calls and directing inquiries to the appropriate departments.

Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner
• Greet customers and assist with general inquiries
• Take accurate messages and relay information promptly
• Support administrative and clerical tasks as assigned
• Provide outstanding customer service at all times

Qualifications

• Excellent verbal communication and customer service skills
• Professional phone etiquette
• Strong organizational and multitasking abilities
• Basic computer skills and data entry experience
• Ability to work in a fast-paced environment
• Previous receptionist, call center, or customer service experience preferred but not required

Starting Pay: $15.00/hour

Full-time and part-time schedules available

EEO

Qualifications