Customer Service Representative

Shelor Motor Mile; Christiansburg (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Shelor Motor Mile in Christiansburg, VA is seeking a Customer Service Representative for the Service department. You will answer and route service calls, schedule and confirm appointments, and inform customers about campaigns while following up after service visits.

Hours are Monday through Friday, with a pay range of $16–$20 per hour. Prior customer service, retail, or automotive service experience is preferred. This opportunity is EE0 compliant and located in Christiansburg, VA.

Qualifications

• Excellent listening, communication, and organizational skills.
• Customer service and follow up experience.
• Proficient computer skills.
• High level of professionalism.

Responsibilities

• Answer incoming service calls.
• Route service calls.
• Schedule and confirm service appointments.
• Notify customers of campaigns.
• Follow up with customers after their service appointment.

Skills

Active listening

Communication

Customer service

Computer skills

Professionalism

Job description

Job Details
Job Location: Christiansburg, VA 24073

Do you enjoy talking to customers on the telephone and enjoy working in a fast passed service environment? Shelor Motor Mile has immediate openings for Customer Service Representatives in our Service department.

Job Duties

• Answer incoming service calls
• Route service calls
• Schedule and confirm service appointments
• Notify customers of campaigns
• Follow up with customers after their service appointment

Job Requirements

• Excellent listening, communication, and organizational skills
• Customer service and follow up experience
• Proficient computer skills
• High level of professionalism

Hours are Monday thru Friday. Preference will be given to applicants with previous customer service, retail, or automotive service experience.

Pay Range: $16 - $20 / hr.

EEO