Customer Service Representative

SHELOR MOTOR MILE INC; Christiansburg (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

SHELOR MOTOR MILE INC in Christiansburg, VA is seeking Customer Service Representatives for immediate openings in our Service department. The role involves answering incoming service calls and scheduling appointments while ensuring excellent customer service.

Ideal candidates should have strong skills in communication, organization, and professionalism, preferably with prior experience in customer service or retail. The position offers Monday to Friday hours, promoting a dynamic work environment.

Qualifications

• Excellent listening, communication, and organizational skills required.
• Customer service and follow-up experience preferred.
• Proficient computer skills necessary.
• High level of professionalism expected.

Responsibilities

• Answer incoming service calls.
• Route service calls effectively.
• Schedule and confirm service appointments.
• Notify customers of campaigns.
• Follow up with customers after service appointments.

Skills

Excellent listening skills

Communication skills

Organizational skills

Customer service experience

Follow up experience

Proficient computer skills

High level of professionalism

Job description

Job Details

Job Location: Christiansburg, VA 24073

Do you enjoy talking to customers on the telephone and enjoy working in a fast passed service environment? Shelor Motor Mile has immediate openings for Customer Service Representatives in our Service department.

Job Duties

• Answer incoming service calls
• Route service calls
• Schedule and confirm service appointments
• Notify customers of campaigns
• Follow up with customers after their service appointment

Job Requirements

• Excellent listening, communication, and organizational skills
• Customer service and follow up experience
• Proficient computer skills
• High level of professionalism

Hours are Monday thru Friday. Preference will be given to applicants with previous customer service, retail, or automotive service experience.

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