Phone Operator / Receptionist

Shelor Motor Mile; Christiansburg (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

Shelor Motor Mile in Christiansburg, VA is looking for friendly and customer-oriented Phone Operators to join their automotive dealership. The ideal candidate will be the first contact for customers, ensuring exceptional service while managing incoming calls and directing inquiries effectively.

Responsibilities include answering phone calls, greeting customers, taking messages, and supporting administrative tasks. Ideal applicants will have excellent communication skills and can work in a fast-paced environment.

Starting pay is $15.00 per hour, with both full-time and part-time schedules available.

Qualifications

• Excellent verbal communication and customer service skills.
• Professional phone etiquette required.
• Strong organizational and multitasking abilities needed.
• Basic computer skills and data entry experience preferred.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Greet customers and assist with inquiries.
• Take accurate messages and relay information promptly.
• Support administrative and clerical tasks as assigned.
• Provide outstanding customer service at all times.

Skills

Excellent verbal communication skills

Customer service skills

Professional phone etiquette

Strong organizational abilities

Multitasking abilities

Job description

Job Details

Job Location: Christiansburg, VA 24073

Salem Motor Mile is seeking friendly, professional, and customer-focused Phone Operators to join our busy automotive dealership team. The ideal candidate will be the first point of contact for customers, providing exceptional service while efficiently managing incoming calls and directing inquiries to the appropriate departments.

Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner
• Greet customers and assist with general inquiries
• Take accurate messages and relay information promptly
• Support administrative and clerical tasks as assigned
• Provide outstanding customer service at all times

Qualifications

• Excellent verbal communication and customer service skills
• Professional phone etiquette
• Strong organizational and multitasking abilities
• Basic computer skills and data entry experience
• Ability to work in a fast‑paced environment
• Previous receptionist, call center, or customer service experience preferred but not required

Starting Pay: $15.00/hour

Full‑time and part‑time schedules available

EEO