Phone-Driven Customer Service & Loan Support

Security Finance; Dayton (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance (employee only)

401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

Security Finance in Dayton, TN is seeking a customer service professional to handle most interactions by phone, offering a friendly demeanor and clear communication in a fast-paced environment.

The role emphasizes cash handling, loan processing, and compliance with lending regulations and company policies, with benefits including health insurance, a 401(k) plan with match, life and dental coverage, paid holidays and vacation, profit sharing, and Sundays off at this location.

Qualifications

• Must be 18 years of age or older.
• Valid driver’s license and reliable transportation.
• Ability to pass a criminal background check.
• Collections experience preferred.

Responsibilities

• Providing exceptional customer service.
• Maintaining office cash with accuracy and security.
• Achieving account gain through proven loan judgment and effective customer solicitation.
• Ensuring compliance with state and federal lending regulations and Company policies.
• Ensuring prompt completion of loan applications.
• Ensuring compliance with company record keeping procedures.

Skills

Customer service

Phone skills

Cash handling

Collections experience

Job description

Security Finance in Dayton, TN is seeking a customer service professional to handle most interactions by phone, offering a friendly demeanor and clear communication in a fast-paced environment.

The role emphasizes cash handling, loan processing, and compliance with lending regulations and company policies, with benefits including health insurance, a 401(k) plan with match, life and dental coverage, paid holidays and vacation, profit sharing, and Sundays off at this location.